A trading company in the Philippines is seeking a Sales Support professional to assist the sales team, manage customer communications, and coordinate inventory logistics. The ideal candidate possesses strong organizational and communication skills, with proficiency in Microsoft Office. Prior experience in sales administration is advantageous. Join a dynamic team to ensure efficient operations and excellent customer service.
Qualifications
A degree in Business Administration, Marketing, or a related field is preferred but not required.
Prior experience in sales administration, logistics, or a similar role is a plus.
Strong verbal and written communication skills are essential.
Responsibilities
Assist the sales team in preparing and processing orders, invoices, and contracts.
Handle inquiries from customers regarding orders and product availability.
Track inventory levels and coordinate with the warehouse team.
Skills
Organizational skills
Communication skills
Problem-solving
Education
Degree in Business Administration or Marketing
Tools
Microsoft Office Suite
Sales software or ERP systems
Job description
Sales Support
Assist the sales team in preparing and processing orders, invoices, and contracts.
Maintain accurate records of sales transactions and customer accounts.
Monitor order fulfillment to ensure timely delivery to customers.
Customer Communication
Handle inquiries from customers regarding orders, deliveries, and product availability.
Provide updates to clients on the status of their orders.
Resolve customer issues or elevate them to the appropriate department.
Inventory and Logistics Coordination
Track inventory levels and coordinate with the warehouse team to manage stock.
Schedule and monitor shipments to ensure smooth delivery operations.
Prepare and manage documentation for shipping and distribution.
Administrative Tasks
Prepare sales reports, forecasts, and other documents for management.
Update and maintain the customer database and sales records.
Assist in organizing meetings, training sessions, and events for the sales team.
Collaboration
Work closely with the warehouse, logistics, and finance teams to streamline processes.
Coordinate with suppliers and distributors to ensure efficient operations.
Qualifications
Educational Background: A degree in Business Administration, Marketing, or a related field (preferred but not required).
Experience: Prior experience in sales administration, logistics, or a similar role is a plus.
Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and sales software or ERP systems.
Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines.
Communication Skills: Strong verbal and written communication for dealing with customers and team members.
Problem-Solving: Capability to address issues and find solutions effectively.