Sales Support Officer

The Golden Legacy Financing Corporation; Cebu City; On-site; PHP 279,000 - 424,080; Full time

Job summary

The Golden Legacy Financing Corporation is seeking a proactive Sales Support Officer to drive client engagement, manage communication cycles, and keep the sales team organized and on track.

You will maintain contact with prospects via calls, SMS, and email, support lead generation, update the CRM, and help convert leads into scheduled product presentations, MOA sign-offs, and onboarding steps. This role offers a dynamic, fast-paced sales environment with room to grow.

Qualifications

• Minimum 2 years of experience in sales support, lead generation, or client coordination.
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• Strong communication across email, phone, and in-person interactions.

Responsibilities

• Maintain consistent engagement cycles with prospective company clients through calls, SMS, and email communication
• Support lead generation efforts by researching and identifying new company prospects to expand the client database
• Ensure the lead database is always up to date, tracking lead status and verifying company contact details
• Convert leads into scheduled product presentations by coordinating with the right company representatives
• Monitor and track onboarding progress from initial accreditation to MOA sign-off and employee training
• Ensure timely and well-coordinated sales activities by organizing and updating the sales activity calendar
• Assist the Account Management (Sales) Team in planning, documenting, and executing sales initiatives
• Establish rapport with potential clients and advocate for the Salary Loan product through effective communication and follow-up

Skills

Strong communication

Organizational skills

Multitasking

Customer-centric mindset

Energetic team player

Tools

CRM software

Microsoft Office

Job description

Empower Growth. Fuel Sales Success. Be the Engine Behind High-Impact Client Engagement.

We're looking for a proactive and detail-oriented Sales Support Officer to play a vital role in driving our client acquisition efforts and optimizing the lead-to-client engagement process. If you're skilled in managing communication cycles, building rapport with potential clients, and keeping the sales team organized and on track this role is for you.

What You'll Do

• Maintain consistent engagement cycles with prospective company clients through calls, SMS, and email communication
• Support lead generation efforts by researching and identifying new company prospects to expand the client database
• Ensure the lead database is always up to date, tracking lead status and verifying company contact details
• Convert leads into scheduled product presentations by coordinating with the right company representatives
• Monitor and track onboarding progress from initial accreditation to MOA sign-off and employee training
• Ensure timely and well-coordinated sales activities by organizing and updating the sales activity calendar
• Assist the Account Management (Sales) Team in planning, documenting, and executing sales initiatives
• Establish rapport with potential clients and advocate for the Salary Loan product through effective communication and follow-up

Benefits and Qualifications

• Support a mission-driven organization
• Grow your career in a collaborative and fast-paced sales environment
• Be part of a team that values initiative, accuracy, and innovation
• At least 2 years of experience in sales support, lead generation, or client coordination
• Strong communication skills across email, phone, and in-person interactions
• Excellent organizational and multitasking abilities
• Experience in CRM or lead tracking tools is a plus
• Knowledge of B2B sales processes, especially in the financial or lending sector, is an advantage
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
• Energetic team player with a customer‑centric mindset