Sales Support Officer

The Golden Legacy Financing Corporation; Cebu City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Collaborative sales environment

Career growth opportunities

Mission-driven organization

Job summary

A financial services company in Cebu City is seeking a proactive Sales Support Officer. This role involves managing communication with prospective clients, supporting lead generation, and ensuring the sales team stays organized. The ideal candidate has at least 2 years of experience in sales support and possesses strong communication and organizational skills. Join a dynamic team dedicated to growth and client success.

Qualifications

• At least 2 years of experience in sales support or client coordination.
• Experience in handling communication cycles effectively.
• Knowledge of the financial or lending sector is an advantage.
• Experience with CRM or lead tracking tools is a plus.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint).

Responsibilities

• Maintain engagement cycles with prospective clients via multiple channels.
• Support lead generation efforts and keep the lead database updated.
• Assist in planning and executing sales initiatives.
• Coordinate with company representatives to convert leads into scheduled presentations.
• Monitor onboarding progress from accreditation to MOA sign-off and training.
• Organize and update the sales activity calendar to ensure timely actions.
• Assist the Accounts Management team in planning and executing sales initiatives.
• Engage potential clients and promote the Salary Loan product through follow-up.

Skills

Strong communication skills

Excellent organizational abilities

Multitasking abilities

B2B sales process knowledge

Proficiency in Microsoft Office

Customer-centric mindset

Tools

CRM or lead tracking tools

Microsoft Office Suite

Job description

Empower Growth. Fuel Sales Success. Be the Engine Behind High-Impact Client Engagement.

We’re looking for a proactive and detail-oriented Sales Support Officer to play a vital role in driving our client acquisition efforts and optimizing the lead-to-client engagement process. If you're skilled in managing communication cycles, building rapport with potential clients, and keeping the sales team organized and on track—this role is for you.

What You’ll Do

• Maintain consistent engagement cycles with prospective company clients through calls, SMS, and email communication
• Support lead generation efforts by researching and identifying new company prospects to expand the client database
• Ensure the lead database is always up to date—tracking lead status and verifying company contact details
• Convert leads into scheduled product presentations by coordinating with the right company representatives
• Monitor and track onboarding progress from initial accreditation to MOA sign-off and employee training
• Ensure timely and well-coordinated sales activities by organizing and updating the sales activity calendar
• Assist the Account Management (Sales) Team in planning, documenting, and executing sales initiatives
• Establish rapport with potential clients and advocate for the Salary Loan product through effective communication and follow-up

Why Join Us?

• Support a mission-driven organization
• Grow your career in a collaborative and fast-paced sales environment
• Be part of a team that values initiative, accuracy, and innovation

Qualifications

• At least 2 years of experience in sales support, lead generation, or client coordination
• Strong communication skills across email, phone, and in-person interactions
• Excellent organizational and multitasking abilities
• Experience in CRM or lead tracking tools is a plus
• Knowledge of B2B sales processes, especially in the financial or lending sector, is an advantage
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
• Energetic team player with a customer-centric mindset