Corporate Sales Executive

The Golden Legacy Financing Corporation; Quezon City; Vor Ort; PHP 300.000 - 520.000; Vollzeit

Zusammenfassung

The Golden Legacy Financing Corporation is seeking a Customer Success & Relationship Officer to champion our salary loan program across partner companies. You will engage employees, facilitate orientations, and ensure a seamless loan experience from awareness to application and ongoing usage.

Join a mission-driven team focused on expanding access to financial services, building strong relationships with HR and payroll partners, and delivering high-impact on-ground activations and events that

Qualifikationen

• A strong communicator who enjoys interacting with employees and HR teams.
• Confident in facilitating orientations and training sessions.
• Skilled in relationship-building and issue resolution.
• Energetic, proactive, and consistent in on-site and digital engagement.
• Organized with strong data tracking and reporting ability.
• Creative in deploying marketing and engagement initiatives.
• Experience in field engagement, HR coordination, training facilitation, financial services, or customer success is a strong advantage.

Aufgaben

• Drive loan penetration and awareness across partner companies through on-site visits, orientations, and digital activations.
• Build strong operational relationships with HR, payroll teams, and employee supervisors.
• Lead high-impact employee events, orientations, and info sessions to boost visibility and loan adoption.
• Coordinate payroll processing requirements and resolve operational issues to keep the loan journey frictionless.
• Recruit, train, and manage Loan Ambassadors to expand reach and engagement.
• Gather insights from employees and HR partners to improve the loan experience and increase retention.

Kenntnisse

Strong communicator

Orientation facilitation

Relationship-building

On-site engagement

Data tracking

Marketing initiatives

Field engagement

HR coordination

Training facilitation

Customer success

Jobbeschreibung

We're Hiring!

Customer Success & Relationship Officer

Empower employees. Strengthen partnerships. Drive financial inclusion.

Are you a people-oriented professional who thrives in engagement, relationship-building, and on-ground activation? Join us and become the go-to champion for our salary loan program across our partner companies.

As a Customer Success and Relationship Officer, you will play a vital role in expanding loan adoption, strengthening client partnerships, and ensuring employees enjoy a clear, seamless, and positive loan experience from awareness to application and continuous usage.

What Youll Do

• Drive loan penetration and awareness across partner companies through on-site visits, orientations, and digital activations.
• Build strong operational relationships with HR, payroll teams, and employee supervisors.
• Lead high-impact employee events, orientations, and info sessions to boost visibility and loan adoption.
• Coordinate payroll processing requirements and resolve operational issues to keep the loan journey frictionless.
• Recruit, train, and manage Loan Ambassadors to expand reach and engagement.
• Gather insights from employees and HR partners to improve the loan experience and increase retention.

What Were Looking For

• A strong communicator who enjoys interacting with employees and HR teams.
• Confident in facilitating orientations and training sessions.
• Skilled in relationship-building and issue resolution.
• Energetic, proactive, and consistent in on-site and digital engagement.
• Organized with strong data tracking and reporting ability.
• Creative in deploying marketing and engagement initiatives.
• Experience in field engagement, HR coordination, training facilitation, financial services, or customer success is a strong advantage.

Your Success Will Be Measured By

• Employee penetration and borrower conversion rates
• Frequency and quality of engagement activities

  Why Join Us?

  • Better financial access for employees
  • Stronger client partnerships
  • A mission-driven program that improves lives through responsible lending