Sales Support & Billing Specialist

Reed Elsevier Shared Services (Philippines) Inc Company; Manila; On-site; PHP 446,000 - 714,000; Full time

Job summary

Reed Elsevier Shared Services (Philippines) Inc Company is seeking an organized order fulfillment specialist in Metro Manila to manage order entry for Lexis Nexis products and to support the order-to-cash process. The role requires collaboration with Sales, Billing, and AR teams and proficiency in MS Word/Excel and basic SQL reporting.

The ideal candidate will handle account creation, order processing, and invoicing while using MS Excel and SQL/DBeaver to generate simple reports, and will

Qualifications

• Enter and process orders for Lexis Nexis products.
• Review orders and assist with account creation.
• Communicate with Sales, Credit & Collection, Customer Service, Billing and AR teams.

Responsibilities

• Maintain and generate simple reports for the federal government segment.
• Perform basic billing and invoicing tasks (invoicing, e-submission, payment inquiries).
• Ad hoc tasks as assigned by REPH and BU.

Skills

Order entry

Customer communication

Reporting

MS Office proficiency

Tools

SQL

DBeaver

MS Access

MS Excel

MS Word

Job description

Reed Elsevier Shared Services (Philippines) Inc Company is seeking an organized order fulfillment specialist in Metro Manila to manage order entry for Lexis Nexis products and to support the order-to-cash process. The role requires collaboration with Sales, Billing, and AR teams and proficiency in MS Word/Excel and basic SQL reporting.

The ideal candidate will handle account creation, order processing, and invoicing while using MS Excel and SQL/DBeaver to generate simple reports, and will