Sales Order Support Analyst I

Reed Elsevier Shared Services (Philippines) Inc Company; Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

Reed Elsevier Shared Services (Philippines) Inc Company in Manila handles core order fulfillment for Lexis Nexis products, including order entry, order processing, invoicing, and internal communications with Sales, Credit and Collection, Billing, and AR teams.

The role uses MS Word, MS Excel, MS Access and SQL/DBeaver to generate reports and support billing, delivering insights to improve customer experience as required.

Qualifications

• Proficient with MS Word, Excel, Access for routine document and data tasks.
• Ability to generate and analyze basic reports using SQL.
• Experience handling order processing and invoicing within a business environment.

Responsibilities

• Enter and review orders for Lexis Nexis products and coordinate with internal customers.
• Assist with order processing from review to invoicing per business rules.
• Maintain and generate simple reports for the federal government segment.
• Perform basic billing/invoicing tasks such as prepay invoices and payments inquiries.
• Ad hoc tasks as assigned by REPH and BU.

Skills

MS Word

MS Excel

MS Access

SQL

Data analysis

Tools

DBeaver

Job description

Reed Elsevier Shared Services (Philippines) Inc Company in Manila handles core order fulfillment for Lexis Nexis products, including order entry, order processing, invoicing, and internal communications with Sales, Credit and Collection, Billing, and AR teams.

The role uses MS Word, MS Excel, MS Access and SQL/DBeaver to generate reports and support billing, delivering insights to improve customer experience as required.