Sales Supervisor

Level Up Talent Solutions; Mandaue; On-site; PHP 550,000 - 750,000; Full time

Benefits offered by this job

10 days PTO prorated

HMO

SSS PhilHealth Pag-IBIG

Job summary

Level Up Talent Solutions in Mandaue City, Philippines is seeking a Sales Administrator who will support the sales leadership by overseeing operations, analyzing performance data, and preparing reports in a fast-paced call center.

The ideal candidate has 5+ years in sales in a call center, at least 2 years of supervisory experience, and strong coaching and communication skills. You will collaborate with a high-performing team to drive revenue growth and customer satisfaction.

Qualifications

• Minimum 5 years of sales experience in a call center environment.
• At least 2 years of supervisory experience.
• Strong coaching skills and ability to develop team members.
• Proficient Excel, CRM tools, Canva and Microsoft Office.
• Excellent written and verbal communication.

Responsibilities

• Provide sales leadership with coaching and mentoring.
• Analyze performance data and prepare reports.
• Assist in resolving customer concerns within the sales department.
• Develop and implement revenue-boosting strategies.
• Prepare daily, weekly, and monthly performance reports.

Skills

Sales experience

Supervisory experience

Coaching abilities

Tools

Excel

CRM tools

Canva

Microsoft Office

Job description

Mandaue City, Philippines | Posted on 11/04/2026

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

Job Overview

Level Up is looking for a Sales Administrator who plays a key role in supporting the sales leadership team by overseeing sales operations, analyzing performance data, preparing reports, coaching team members, and implementing strategies that drive revenue growth. Working closely with the Senior Manager, this position ensures the efficient execution of sales initiatives, facilitates training and development programs, assists in resolving customer concerns, and helps maintain high levels of team performance. The ideal candidate is a proactive leader with strong sales experience, excellent organizational skills, and the ability to thrive in a fast-paced call center environment.

Key Responsibilities:

Provide sales leadership with regular coaching and mentoring across all areas in sales, performance and behavior

Identify areas for improvement through data analysis

Prepare and discuss performance evaluations and appraisals

Accomplish all daily, weekly and monthly reports and deliverables

Carry out day—to-day deliverables as designated by the senior manager

Develop strategies for selling of products and designing tactics through which maximum revenue can be earned

Create training materials and facilitate refresher courses

Assists the sales manager to resolve customer complaints and issues within the sales department for smooth functioning

Reports to: Senior Manager

Requirements

Qualifications & Experience

At least 5 years’ sales experience in a call center environment is required

Minimum of two-year supervisory experience

Ability to coach and develop team members

Good technical skills in the use of Excel and CRM tools, Canva, Microsoft tools

Flexible and is able to quickly adapt to changing business needs and processes

Excellent communication skills, both written and verbal

Terms & Benefits Upon Regularization:

10 days Paid Time Off (PTO) prorated

Health Maintenance Organization (HMO)

Government Mandated Benefits: SSS, PhilHealth, Pag-IBIG.