Sales Specialist

Besterm International Corporation; Quezon City; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading company in the FMCG sector in Quezon City is looking for a Sales Account Manager. You will manage relationships with mid-sized and MSME clients, ensuring customer satisfaction and driving business growth. The ideal candidate should possess a Bachelor's degree in Marketing or a related field with 1-2 years of relevant experience, excellent communication skills, and proficiency in MS Office tools. This full-time role requires strong sales and customer management skills.

Qualifications

• 1-3 years of relevant work experience in similar roles, preferably in FMCG, Coffee, Food & Beverage, Hospitality, or Marketing.
• Solid understanding of sales and marketing principles.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage and grow relationships with mid-sized and MSME clients.
• Execute sales plans aligned with marketing to achieve targets.
• Maintain relationships with assigned accounts, ensuring engagement and support.

Skills

Strong communication skills

Sales techniques

Customer relationship management

Analytical skills

Education

Bachelor's Degree in Marketing or related field

Tools

MS Excel

PowerPoint

Power BI

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

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Job Description

JOB SUMMARY

• He/She is responsible for managing and growing relationships with mid-sized and MSME clients, ensuring customer satisfaction, and driving business growth.
• This role requires a strong understanding of the company’s products and services, along with the ability to implement sales strategies that align with business goals.
• Will be highly involved in client acquisition, direct sales, account management, and after-sales support to ensure seamless customer experience and retention.

RESPONSIBILITIES

Strategic Account Management

• Executes sales plans that are highly aligned with the marketing plans to achieve company & individual target
• Identify and target new potential clients such as independent cafes, restaurants, and small retail businesses.
• Provides product demonstrations to target clients and taking the lead in resolving complaints to provide total sales experience
• Co-initiates activities and programs for business development / Work closely with brand leads and technical teams to align sales strategies with brand objectives.
• Setting sales targets and annual budget
• Participate in industry events, and conduct regular site visits.
• Develop clients for coffee and other products within the assigned territories thru saturation and market research

Account Management & Customer Retention

• Maintain relationships with assigned accounts, ensuring continuous engagement and support.
• Address client concerns, complaints, and inquiries in a timely and professional manner.
• Identify and target potential key clients to expand market reach.
• Analyze client sales data and provide reports on sales growth.
• Track performance metrics and ensure alignment with company KPIs.
• Present updates on existing MSME accounts and new prospects.
• Provide data-driven recommendations for client engagement and retention strategies.

KNOWLEDGE

• Bachelor’s Degree in Marketing, Entrepreneurial Management, Business Management/Administration, or a related field
• 1-2 years of relevant work experience in the same role, preferably within the FMCG, Coffee, Food & Beverage, Hospitality, or Marketing industries
• Solid knowledge of various sales techniques, evaluation methods, and full-cycle sales transactions
• In-depth understanding and strong application of Sales and Marketing principles
• Ability to thrive in a fast-paced environment
• Highly proficient in MS Excel, PowerPoint, and Power BI
• Excellent communication and negotiation skills