Sales Representative

Stellar Shop; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading retail company in the Philippines is seeking a Sales Representative to drive sales efforts and build strong customer relationships. Candidates should possess strong sales skills and a background in either sales or customer service. The role involves identifying potential customers, promoting products, and achieving sales targets while ensuring customer satisfaction. This position offers opportunities for growth and development within the company.

Qualifications

• Previous experience in sales or customer service is beneficial, but not always required for entry-level roles.
• 1-3 years of experience in a sales-related role is often required for mid to senior-level positions.
• Industry-specific experience may be preferred or required.

Responsibilities

• Identify and target potential customers through various methods.
• Promote products or services to new and existing clients.
• Conduct sales presentations and demonstrations.
• Close sales deals and ensure customer satisfaction.
• Build and maintain long-term relationships with clients.
• Conduct market research to identify new sales opportunities.

Skills

Sales and Persuasion

Strong ability to identify customer needs

Ability to close deals

Education

High school diploma or equivalent (GED)

Bachelor’s degree in Business, Marketing, Communications, or related field

Job description

Sales Generation

• Identify and target potential customers through various methods (cold calling, networking, email campaigns, etc.).
• Promote products or services to new and existing clients, and explain the benefits and features of each offering.
• Conduct sales presentations and demonstrations to showcase products.
• Close sales deals and follow up to ensure customer satisfaction and repeat business.

Customer Relationship Management

• Build and maintain long-term relationships with clients, ensuring a high level of customer satisfaction.
• Handle inquiries, complaints, and customer feedback in a timely and professional manner.
• Act as the primary point of contact for customer concerns, providing solutions or escalating as needed.
• Develop personalized sales approaches based on client needs, preferences, and budgets.

Market Research and Lead Generation

• Conduct market research to identify new sales opportunities, trends, and competitive offerings.
• Use databases, online tools, and lead generation systems to identify prospective clients and generate sales leads.
• Monitor customer preferences and adapt strategies to target specific demographics.

Sales Target Achievement

• Meet or exceed individual and team sales targets and quotas.
• Track and report sales performance, including sales volume, revenue, and customer feedback.
• Regularly update management on sales progress, market conditions, and customer insights.

Negotiation and Closing Deals

• Negotiate pricing, payment terms, and service agreements to ensure profitability while meeting client needs.
• Secure signed contracts or agreements and ensure all necessary documentation is completed.
• Close deals efficiently while maintaining a positive relationship with clients.

Product Knowledge and Training

• Stay informed about new products, services, and industry trends to effectively sell and address customer needs.
• Attend training sessions or meetings to improve product knowledge and sales techniques.
• Provide customers with accurate and up-to-date information about products or services.

Collaboration and Teamwork

• Work with other sales representatives, marketing teams, and departments to

Education

• Minimum Education: A high school diploma or equivalent (GED) is typically required.
• Further Education: A Bachelor’s degree in Business, Marketing, Communications, or a related field is often preferred, particularly for B2B (business-to-business) or specialized sales roles.

Experience

• Entry-Level: Previous experience in sales or customer service is often beneficial but not always required for entry-level roles.
• Mid to Senior-Level: 1-3 years of experience in a sales or sales-related role is often required, particularly for roles that involve more complex or high-value products and services (e.g., B2B sales, technology, or pharmaceuticals).
• Industry-Specific Experience: In some cases, experience in a specific industry (e.g., retail, technology, medical devices, or real estate) may be preferred or required.

Skills and Competencies

• Sales and Persuasion:
• Strong ability to identify customer needs and effectively pitch products or services.
• Ability to close deals and meet sales targets.