Sales Quality Trainer (BPO) — Onsite Growth Coach

weSource Management Consultancy Firm; Mandaluyong; On-site; PHP 507,780 - 608,220; Full time

Job summary

A BPO consultancy firm in Mandaluyong is seeking a Sales Quality Trainer to enhance the sales training programs. The ideal candidate will have at least 3 years of experience as a Trainer in a BPO setup, possess exceptional communication skills, and extensive customer service experience. Responsibilities include reviewing sales processes, leading training sessions, and collaborating with various departments to ensure effective training outcomes. Competitive salary of up to 50K, onsite work with a shifting schedule.

Qualifications

• At least 3 years experience as a Trainer for any sales account in a BPO setup.
• At least 2 years in inbound/outbound Sales experience.
• Experience in a BPO setting or similar environment.

Responsibilities

• Review and analyze current sales process functions.
• Lead the team members in training sessions.
• Develop and implement effective training plans.

Skills

Exceptional verbal and written communication skills

Extensive customer service experience

Knowledge of latest trends in consumer electronics

Education

Minimum of 2 years in college

Job description

A BPO consultancy firm in Mandaluyong is seeking a Sales Quality Trainer to enhance the sales training programs. The ideal candidate will have at least 3 years of experience as a Trainer in a BPO setup, possess exceptional communication skills, and extensive customer service experience. Responsibilities include reviewing sales processes, leading training sessions, and collaborating with various departments to ensure effective training outcomes. Competitive salary of up to 50K, onsite work with a shifting schedule.