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Zusammenfassung
A management services provider in Cebu City is seeking an experienced coach to lead sales agents. The role involves conducting coaching sessions, ensuring compliance with sales practices, and analyzing performance metrics. Candidates should have at least 1 year of experience in a similar role, ideally within a BPO or call center environment, and strong skills in negotiation and objection handling.
Qualifikationen
Minimum 1 year of experience in coaching or leading a sales team, preferably in a call center/BPO environment.
Skilled in coaching bottom, mid, and top performers.
Strong ability in objection handling and negotiation.
Aufgaben
Conduct one-on-one coaching sessions focusing on sales techniques.
Collaborate with Sales Managers to align coaching with business goals.
Monitor and analyze performance reports to identify opportunities for improvement.
Kenntnisse
Coaching skills
Sales negotiation
KPI management
Objection handling
Sales CRM proficiency
Ausbildung
Bachelor's degree
Tools
Sales CRM systems
QA tools
Excel dashboards
Jobbeschreibung
A management services provider in Cebu City is seeking an experienced coach to lead sales agents. The role involves conducting coaching sessions, ensuring compliance with sales practices, and analyzing performance metrics. Candidates should have at least 1 year of experience in a similar role, ideally within a BPO or call center environment, and strong skills in negotiation and objection handling.
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