A management services provider in Cebu City is seeking an experienced coach to lead sales agents. The role involves conducting coaching sessions, ensuring compliance with sales practices, and analyzing performance metrics. Candidates should have at least 1 year of experience in a similar role, ideally within a BPO or call center environment, and strong skills in negotiation and objection handling.
Qualifications
Minimum 1 year of experience in coaching or leading a sales team, preferably in a call center/BPO environment.
Skilled in coaching bottom, mid, and top performers.
Strong ability in objection handling and negotiation.
Responsibilities
Conduct one-on-one coaching sessions focusing on sales techniques.
Collaborate with Sales Managers to align coaching with business goals.
Monitor and analyze performance reports to identify opportunities for improvement.
Skills
Coaching skills
Sales negotiation
KPI management
Objection handling
Sales CRM proficiency
Education
Bachelor's degree
Tools
Sales CRM systems
QA tools
Excel dashboards
Job description
A management services provider in Cebu City is seeking an experienced coach to lead sales agents. The role involves conducting coaching sessions, ensuring compliance with sales practices, and analyzing performance metrics. Candidates should have at least 1 year of experience in a similar role, ideally within a BPO or call center environment, and strong skills in negotiation and objection handling.