Sales Coach/Team Lead (Cebu) | Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A staffing solutions provider in Cebu City is seeking a Sales Coach to provide one-on-one coaching to agents, focusing on closing techniques and objection handling. The role demands strong experience in coaching and understanding of sales KPIs. Applicants should be college graduates with at least one year of experience in a call center environment. This position requires full onsite presence during the nightshift.

Qualifications

• Minimum 1 year experience in coaching or leading a sales team, preferably in call center environment.
• Experience in handling coaching of bottom, mid, and top performers.
• Strong understanding on handling objections.

Responsibilities

• Conduct one-on-one coaching with agents focused on closing techniques and objection handling.
• Align coaching priorities with business objectives.
• Ensure compliance with client-approved scripts and quality standards.
• Analyze daily and weekly performance reports.

Skills

Coaching experience

Negotiation skills

Understanding of sales KPIs

Objection handling

Education

College Graduate

Tools

Sales CRM

QA Tools

Excel Dashboards

Job description

Start Date: ASAP

Nature Of The Account: Retail Sales

Type of Support: Voice

Work Arrangement: 100% Onsite

Shift Schedule | Restdays: Nightshift

Educational Requirement: College Graduate

Work Experience:

• Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment)
• We can accept coaches, trainers, team leads who are well versed in coaching
• Knows how to handle coaching of bottom, mid, and top performers.
• Experience in handling KPIs related to sales quota for any products
• Strong understanding on handling objections
• Can negotiate
• Process knowledge in Sales CRM, QA Tools, and Excel Dashboards

Job Description:

• Do one on one coaching with agents with focus on closing techniques, objection handling, and script adherance
• Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
• Ensure compliance with client‑approved scripts, legal disclosures, and quality standards
• Analyze Daily and Weekly performance reports