Sales Order Processor

Eastman; Manila; On-site; PHP 279,000 - 334,800; Full time

Job summary

Eastman is seeking a Sales Order Processor based in Manila, Philippines to coordinate and process all sales orders across departments with accuracy and efficiency. The ideal candidate will possess a Bachelor’s Degree in Business Management or equivalent, along with at least one year of retail customer service experience.

The role includes evaluating orders, ensuring accuracy, and communicating with customers to facilitate timely order fulfillment. Proficiency in ERP and Microsoft applications is essential.

Qualifications

• Bachelor’s degree in Business Management, Service Industry, Customer Service or equivalent work experience.
• At least one year of experience in a Retail Company in a customer service role.
• Proficiency in ERP and Microsoft applications.

Responsibilities

• Coordinate and process all sales orders with different departments accurately.
• Evaluate orders to ensure accuracy and completeness.
• Communicate with customers and sales team for necessary order information.

Skills

Enterprise Resource Planning (ERP)

Microsoft Applications

Customer Service

Sales Order Monitoring

Education

Bachelor’s Degree in Business Management or equivalent

Job description

Sales Order Processor is responsible for overall coordination, updating and processing until completion of all sales orders with different departments with accuracy and timeliness. SO Processor also is responsible for evaluating all orders and ensure accuracy of all information with relevant forms in the SO process.

• Candidate must possess at least a Bachelor’s Degree in Business Management, Service Industry, Customer Service or its equivalent work experience.
• Minimum of one (1) year of working experience on a Retail Company as a Customer Service/Customer Care.
• Highly adept in various Enterprise Resource Planning (ERP) and Microsoft Applications.
• Sales Order Monitoring, updating and processing.
• Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products.
• Complete necessary paperwork/record for export purposes.
• Communicating with customers and our sales team to complete information necessary to process and deliver sales orders.
• Perform other functions as may be assigned by supervisor and/or by the management.