A leading outsourcing management company in Cavite City is seeking an Operations Support Specialist. The role involves handling client queries, managing a high volume of inbound calls, and processing orders. Candidates should have strong data entry skills and experience working with suppliers and customers. Proficiency in MS Office is required. This position offers a dynamic work environment focused on optimizing operations.
Qualifications
Must possess accurate and timely data entry skills.
Experience in resolving order issues with suppliers and customers is essential.
Proficiency in MS Office applications (Word, Excel, and Outlook) is required.
Responsibilities
Handle client queries efficiently.
Manage a high volume of inbound calls.
Generate and process invoices accurately.
Allocate and track orders and returns systematically.
Implement and administer procedures to enhance operations.
Optimize inventory readiness and order fulfillment for maximum sales.
Receive, prioritize, process, and identify incoming orders.
Skills
Accurate and timely data entry skills
Experience with suppliers and customers
Proficiency in MS Office (Word, Excel, Outlook)
Education
Bachelor degree
Job description
Responsibilities
Handle client queries
Manage volume of inbound calls
Generate and process invoices
Allocate and track orders and returns
Implement and administer procedures to enhance operations
Optimise inventory readiness and order fulfillment to ensure maximum sales can be realised
Receive, prioritise, process and identify incoming orders according to the sales policy and customer requirements.
Qualifications
Accurate and timely data entry skills
Experience in working with suppliers and customers to resolve order issues
Experienced with MS Office including Word, Excel, and Outlook