Sales Order Processor

INFINITY SPORTS INTERNATIONAL, INC.; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A retail company in Makati City is seeking a Sales Order Processor who will efficiently manage customer orders from receipt to fulfillment. The ideal candidate should have 1-2 years of experience, strong organizational and communication skills, and be familiar with ERP/SAP systems. The role requires attention to detail and the ability to work under deadlines in a full on-site capacity.

Qualifications

• 1-2 years of experience in processing and encoding sales orders or customer service.
• Background in Logistics/Wholesale/Trading/Retail and Distribution.
• Experience handling chain Store/Key accounts.
• Able to deal with numerous orders under deadlines.
• Willing to work full on-site in Makati City.
• Can start immediately.

Responsibilities

• Enter, verify, and process customer orders accurately and efficiently.
• Collaborate with sales, inventory, and shipping departments.
• Address customer inquiries, resolve issues, and communicate order status.
• Maintain accurate records of orders, inventory, and shipments.
• Create shipping paperwork and track outgoing deliveries.
• Monitor stock levels and trigger reorders when necessary.

Skills

Attention to detail

Organizational skills

Clear communication

Time management

Fast learner

Computer skills

Tools

ERP/SAP system

Job description

A Sales Order Processor is responsible for accurately and efficiently handling customer orders from receipt to fulfillment. Key duties include entering order details into a system, verifying product availability and customer information, coordinating with the warehouse and shipping teams, generating shipping paperwork, and handling customer inquiries or issues. Strong attention to detail, organizational skills and clear communication are essential for success in this role.

Key Responsibilities

• Order processing: Enter, verify, and process customer orders accurately and efficiently in the company's system.
• Coordination: Collaborate with sales, inventory, and shipping departments to ensure timely and accurate order fulfillment.
• Customer service: Address customer inquiries, resolve issues, and communicate order status and updates.
• Data management: Maintain accurate records of orders, inventory, and shipments. This may include updating master lists and checking for discrepancies.
• Logistics and shipping: Create shipping paperwork and track outgoing deliveries to ensure on-time arrival.
• Inventory monitoring: Monitor stock levels and trigger reorders when necessary to prevent stock outs.

Qualifications

• With 1-2 years of experience in processing and encoding sales orders or customer service and order fulfillment.
• Background in Logistics/ Wholesale/ Trading / Retail and Distribution is highly suitable.
• With experience handling chain Store / Key accounts.
• With background in using ERP/SAP system.
• Able to deal with numerous orders despite deadlines.
• Portrays good time management skills.
• Fast learner and excellent comprehension skills.
• Very good computer skills.
• Willing to work full on-site in Makati City.
• Can start immediately.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Retail