Sales Operations Leader - Night Shift & Analytics

Reed Elsevier Shared Services (Philippines) Inc Company; Manila; On-site; PHP 1,000,000 - 1,300,000; Full time

Job summary

RELX seeks an experienced Sales Operations leader to oversee daily operations, enable sales teams, and drive process improvements in a dynamic environment. You will develop and optimize policies, manage planning, quotas, and incentive programs, and mentor a high-performing team.

Responsibilities include KPI tracking, dashboards, pipeline forecasting, and cross-functional collaboration to exceed SLAs and support business growth. Night-shift work and strong Excel/CRM skills are required.

Qualifications

• Bachelor's degree required and relevant experience in sales ops.
• 2+ years of leadership or supervisory experience across funcs.
• Strong data accuracy and attention to detail.
• Excellent written and verbal communication, collaborative.
• Able to balance multiple priorities and work night shift.
• Proficient in MS Excel and MS Office; CRM familiarity a plus.
• Experience with Salesforce or similar CRM platforms is preferred.

Responsibilities

• Oversee daily sales operations and support sales teams and stakeholders.
• Lead, coach, and develop a high-performing Sales Operations team.
• Establish KPIs, dashboards, and forecasts for leadership review.
• Collaborate with Sales, Marketing, Finance and Customer Success.
• Identify process improvements and drive automation and standardization.

Skills

End-to-end sales ops

Leadership experience

Attention to detail

Communication skills

Multi-priority / multitasking

Night shift

CRM familiarity

MS Excel

Education

Bachelor's degree

Tools

Salesforce

GCRM

MS Office

CRM platforms

Job description

RELX seeks an experienced Sales Operations leader to oversee daily operations, enable sales teams, and drive process improvements in a dynamic environment. You will develop and optimize policies, manage planning, quotas, and incentive programs, and mentor a high-performing team.

Responsibilities include KPI tracking, dashboards, pipeline forecasting, and cross-functional collaboration to exceed SLAs and support business growth. Night-shift work and strong Excel/CRM skills are required.