Sales Officer

Tessera Enterprises Makati; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Tessera Enterprises Makati is seeking a driven Sales Professional to achieve monthly and annual targets, generate new opportunities, convert leads, and deliver excellent customer service.

You will build strong client relationships, present products, expand the customer base through networking and events, and coordinate with Production, Marketing, Finance, and Customer Service to ensure smooth order fulfillment and accurate reporting. This role is based in Metro Manila, Philippines.

Responsibilities

• Achieve and exceed monthly and annual sales targets.
• Generate new sales opportunities via prospecting, referrals, networking, events, walk-ins.
• Convert leads into actual sales.
• Conduct product presentations and provide recommendations based on customer needs and budget.
• Negotiate and close sales while protecting pricing and policies.
• Monitor individual sales performance and develop action plans to improve results.
• Build and maintain strong client relationships.
• Conduct consistent follow-ups with prospects and existing customers.
• Maintain accurate customer records, sales activities, and follow-ups.
• Provide excellent after-sales service and address customer concerns.
• Encourage repeat purchases, referrals, and long-term loyalty.
• Identify and develop potential clients, business accounts, partnerships, and sales opportunities.
• Expand the company's customer base through active prospecting and networking.
• Research market trends, customer preferences, competitor activities, and potential opportunities.
• Participate in exhibitions, events, client meetings, and other activities that generate business.
• Maintain excellent knowledge of products, pricing, promotions, and policies.

Job description

KEY RESPONSIBILITIES

1. Sales & Target Achievement

• Achieve and, whenever possible, exceed assigned monthly and annual sales targets.
• Actively generate new sales opportunities through prospecting, referrals, networking, events, walk-ins, and other sales channels.
• Convert leads and inquiries into actual sales.
• Conduct product presentations and provide appropriate recommendations based on customer needs and budget.
• Negotiate and close sales while protecting company pricing and policies.
• Monitor individual sales performance and develop action plans to improve results.

2. Customer Relationship Management

• Build and maintain strong, professional relationships with new and existing clients.
• Conduct consistent follow-ups with prospects and existing customers.
• Maintain accurate and updated customer records, sales activities, and follow-up schedules.
• Provide excellent after-sales service and ensure customer concerns are properly addressed.
• Encourage repeat purchases, referrals, and long-term customer loyalty.

3. Business Development

• Identify and develop potential clients, business accounts, partnerships, and sales opportunities.
• Expand the company's customer base through active prospecting and networking.
• Research market trends, customer preferences, competitor activities, and potential opportunities.
• Participate in exhibitions, events, client meetings, and other activities that generate business.

4. Product Knowledge & Presentation

• Maintain excellent knowledge of the company's products, services, pricing, promotions, and policies.
• Confidently communicate product features, benefits, quality, value, and competitive advantages.
• Present products in a professional manner consistent with the company's brand image.
• Stay updated on new product launches, collections, and sales programs.

5. Sales Administration & Reporting

• Accurately document sales activities, client interactions, leads, quotations, orders, and follow-ups.
• Submit required daily, weekly, and monthly sales reports on time.
• Maintain an updated sales pipeline and provide accurate sales forecasts.
• Coordinate closely with Production, Customer Service, Marketing, Finance, and other relevant departments to ensure smooth order fulfillment and customer service.
• Ensure all sales transactions comply with company policies and approval procedures.