Sales Manager

Ritual Matcha Co.; Metro Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Ritual Matcha Co. is seeking a Sales Manager to build and lead the sales function for wholesale clients. You will implement a CRM-driven system, develop lead-to-after-sales processes, and own revenue targets while reporting to executives.

You will hire, onboard, and coach a team including KAMs, Client Relations, and Business Development, ensuring strong cross-functional alignment with operations for a superior customer experience.

Qualifications

• Comfortable hiring, coaching, and holding a team to sales targets.
• Detail-oriented, structured, and proactive solving problems before they arise.
• Effective and empathetic communicator with partners, contractors, and internal teams.
• Preferably experienced with CRM systems (Salesforce), Shopify, Excel or Google Sheets, and willing to learn new tools.
• Experience in F&B, wholesale, or distribution is an advantage.
• Be part of a fast-growing matcha brand with 300+ café and matcha brand clients.
• Work with an agile, high-performing, and diverse founding team that values growth.
• Shape systems and processes during the company's early growth stage.

Responsibilities

• Build the sales operating system: CRM, pipeline reporting, and a commission and incentive structure.
• Hire, onboard, and coach the sales team, including Key Account Managers, Client Relations Executives, Business Development.
• Set and own the wholesale revenue target and report performance every week.
• Set clear account coverage rules: which clients are managed by a Key Account Manager, which are routed to Client Relations, and which are pursued by outbound sales.
• Run weekly pipeline reviews off KAM and BD reports, and step into the largest accounts personally when needed.
• Ensure smooth coordination between sales & operations teams to ensure a smooth customer experience.

Skills

Leadership

Coaching

Target-driven

Communication

Tools

Salesforce

Shopify

Excel

Google Sheets

Job description

Ritual Matcha Co. imports and distributes high-quality matcha from Japan for bulk and wholesale customers. The company primarily serves foodservice businesses such as cafés, restaurants. The company also supports matcha brands through white-labeling solutions.

Role Description

We're looking for a Sales Manager to build and lead Ritual Matcha's sales function. You will build a top-performing, metric-driven sales team, implement sales systems such as the CRM, and develop a process from lead gen to after-sales. You will own the wholesale revenue numbers and targets, and be responsible for reporting the same to the executives of the company.

• Build the sales operating system: CRM, pipeline reporting, and a commission and incentive structure
• Hire, onboard, and coach the sales team, including Key Account Managers, Client Relations Executives, Business Development
• Set and own the wholesale revenue target and report performance against it every week
• Set clear account coverage rules: which clients are managed by a Key Account Manager, which are routed to Client Relations, and which are pursued by outbound sales
• Run weekly pipeline reviews off KAM and BD reports, and step into the largest accounts personally when needed
• Ensure smooth coordination between sales & operations teams to ensure a smooth customer experience

Qualifications

• Comfortable hiring, coaching, and holding a team to sales targets
• Detail-oriented, structured, and proactive solving problems before they arise
• Effective and empathetic communicator with partners, contractors, and internal teams
• Preferably experienced with CRM systems (Salesforce), Shopify, Excel or Google Sheets, and willing to learn new tools as needed
• Experience in F&B, wholesale, or distribution is an advantage
• Be part of a fast-growing matcha brand with 300+ café and matcha brand clients
• Work with an agile, high-performing, and diverse founding team incl. a former BCG consultant and project manager that values continuous growth
• Shape systems and processes during the company's early growth stage, and pave the way for future expansion