Business Development Officer

Ritual Matcha Co.; Metro Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

Ritual Matcha Co. in Metro Manila is seeking a Business Development Officer to identify growth opportunities in the café and F&B market. You will source new leads across cafés and matcha brands, handle inbound inquiries, and route them to the right sales contact.

The role emphasizes keeping lead records in the CRM, reporting weekly results, and scouting new channels, from expos to online sources, to fuel the sales pipeline.

Qualifications

• Comfortable with cold outreach by call, message, and walk-in.
• Organized enough to keep a growing lead list clean and organized.
• Detail-oriented and proactive in solving problems before they arise.
• Effective and empathetic communicator with partners, contractors, and internal teams.
• Comfortable using Shopify, Excel, or Google Sheets, and willing to learn new tools as needed.
• Curious about matcha and the specialty café scene.

Responsibilities

• Source new leads across cafés, matcha brands, hotels, restaurants, and distributors.
• Own inbound inquiries from Shopify and other channels — qualify them, then route to the correct point person
• Scout new lead generation channels, from expos and community events to online sources and referral networks
• Recommend which trade events Ritual Matcha should join, and pitch RMC-hosted events
• Keep lead records, handoffs, and conversion tracking clean in the CRM
• Report weekly on lead volume, qualification rate, and handoffs to the Sales Manager

Skills

Cold outreach

Lead qualification

CRM

Communication

Organization

Team collaboration

Tools

Shopify

Excel

Google Sheets

Job description

Company Description

Ritual Matcha Co. imports and distributes high-quality matcha from Japan for bulk and wholesale customers. The company primarily serves foodservice businesses such as cafés, restaurants. The company also supports matcha brands through white-labeling solutions.

Role Description

We're looking for a Business Development Officer to find business opportunities and qualify the clients that fill our sales pipeline. You will source new leads across the café and F&B market, handle inbound inquiries, and route each one to the right person on the sales team.

• Source new leads across cafés, matcha brands, hotels, restaurants, and distributors.


• Own inbound inquiries from Shopify and other channels — qualify them, then route to the correct point person


• Scout new lead generation channels, from expos and community events to online sources and referral networks


• Recommend which trade events Ritual Matcha should join, and pitch RMC-hosted events


• Keep lead records, handoffs, and conversion tracking clean in the CRM


• Report weekly on lead volume, qualification rate, and handoffs to the Sales Manager

Qualifications

• Comfortable with cold outreach by call, message, and walk-in


• Organized enough to keep a growing lead list clean and organized


• Detail-oriented and proactive in solving problems before they arise


• Effective and empathetic communicator with partners, contractors, and internal teams


• Comfortable using Shopify, Excel, or Google Sheets, and willing to learn new tools as needed


• Curious about matcha and the specialty café scene

Join Us If You Want To

• Be part of a fast-growing matcha brand with 300+ café and matcha brand clients


• Work with an agile, high-performing, and diverse founding team incl. a former BCG consultant and project manager


• Shape systems and processes during the company's early growth stage, and pave the way for future expansion