A healthcare solutions provider in the Philippines is seeking a Clinical Support Specialist to provide guidance and training on imaging products. This role involves building relationships with healthcare professionals and enhancing customer satisfaction. Ideal candidates should hold a degree in Radiologic Technology or Biomedical Engineering and have 2-3 years of relevant experience.
Qualifications
Minimum 2-3 years of relevant work experience required.
Experience with imaging products such as Ultrasound, Xray, CT Scan and MRI is preferred.
Responsibilities
Provide clinical support and guidance to healthcare professionals.
Conduct product training sessions for healthcare providers.
Build and maintain strong relationships with healthcare providers.
Skills
Clinical support
Product training
Customer relations
Technical support
Education
Bachelor's Degree in Radiologic Technology or Biomedical Engineering
Job description
Clinical Support: Provide clinical support and guidance to healthcare professionals, patients, and internal teams on the use and benefits of our products.
Product Training: Conduct product training sessions for healthcare providers and staff to ensure proper usage and understanding of imaging products such as Ultrasound, Xray, CT Scan and MRI.
Market Awareness: Stay informed about market trends, competitor products, and industry developments to provide valuable insights and recommendations.
Customer Relations: Build and maintain strong relationships with healthcare providers, patients, and other stakeholders to enhance customer satisfaction and loyalty.
Product Promotion: Develop and implement strategies to promote our products to healthcare professionals and clinics.
Documentation: Maintain accurate records of clinical activities, patient interactions, and product usage for reporting and compliance purposes.
Technical Support: Provide technical support and troubleshooting
Bachelor's Degree in Radiologic Technology , Biomedical Engineering and other related Health Sciences