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Gardenia Bakeries Phils., Inc. is seeking a Sales Operations Associate to support order fulfillment, forecasting, and cross-functional coordination across sales, production, logistics, and warehouse teams.
The role emphasizes accurate demand planning, timely delivery, and clear reporting using tools like Tableau, with a requirement for an advanced Excel skillset and the ability to work shifting schedules, weekends, and holidays.
Support sales operations by ensuring timely order fulfillment, inventory availability, accurate forecasting, and effective coordination of sales, production, logistics, and warehouse activities to achieve sales targets.
Generate and update daily outlet-SKU forecasts based on sales and demand.
Manage Order Fill Rate by aligning supply, logistics, and sales orders.
Format and post sales orders according to system requirements.
Facilitate weekly SO meetings and align stakeholders on plans, targets, and inventory.
Process customer creation, inquiries, allocations, and system maintenance.
Monitor operational KPIs and provide sales visibility using Tableau.
Maintain and monitor inventory levels per outlet.
Process inter-plant transfers and secure stocks for pending orders.
Consolidate customer PO/SO requirements and prepare sales documents.
Coordinate delivery schedules to ensure timely order fulfillment.
Monitor orders, inventory, and deliveries to support sales objectives.
Prepare accurate reports and data insights for decision-making.
Bachelor’s degree in Marketing, Business, or related field
1–3 years of relevant work experience, preferably with customer service background
Advanced proficiency in Microsoft Excel
Strong analytical, organizational, and communication skills
Willing to work on shifting schedules, weekends, and holidays