Overview
Oversees daily business operations, optimizes the success of the sales team, analyzes sales data and collaborates with other departments to identify and strategize organizational goals. This role involves managing teams, increasing sales productivity, coordinating cross-functional activities, and implementing sales strategies that align with company goals.
Responsibilities
- Sales Process Management: Develop, standardize, and optimize sales processes to improve efficiency and predictability. This includes managing the sales pipeline and workflow, ensuring that all sales activities align with the company\'s goals.
- Data Analysis and Reporting: Analyze sales data to gain insights into performance trends and areas for improvement. Generate actionable reports that inform strategic decisions and help in setting realistic sales targets and quotas.
- Sales Forecasting: Provide accurate sales forecasts by analyzing historical sales data and market trends. Collaborate with sales leaders to plan and allocate resources effectively.
- Cross-functional Collaboration: Work closely with the marketing, inventory and project technical team to align sales strategies with company objectives. Ensure seamless communication and coordination among different departments.
- Performance Tracking and Optimization: Monitor key performance indicators (KPIs) and implement strategies to improve sales efficiency. Use metrics to identify bottlenecks and areas where the sales process can be streamlined.
- Training and Development: Design and deliver training programs for the sales team to enhance their skills and knowledge. Support the onboarding process for new sales hires, ensuring they have the tools and knowledge needed for success.
- Sales Tools Implementation: Evaluate and implement sales tools and technologies that improve sales productivity and efficiency. Stay updated with the latest tools and technologies that can benefit the sales team.
- Customer Satisfaction: Monitor customer feedback and identify trends and patterns to enhance customer experience. Address customer complaints and escalations in a timely and effective manner.
- Any other related task assigned by the Management.
Qualifications
- Bachelor\'s degree in any field.
- 1 to 3-years expertise in sales, e-commerce, marketing, or any related fields.
- Experience in B2B Sales is preferred but not required.
- Proficiency in MS Office and Google Workspace.
- Excellent verbal and written communication skills
- Experience in the Modular Cabinet industry is a PLUS.
- Proficiency in English language in verbal and written setting.
- Time management skills.
- Technical skills.