Sales & Client Experience Supervisor

Rockwell Land Corporation; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Rockwell Land Corporation in Metro Manila is seeking a customer service professional to handle inquiries promptly, document follow‑through, and elevate complex matters. You will support sales, leasing, marketing, and service activities, coordinating with clients as needed.

You will maintain accurate records and work with internal teams and partners to deliver a consistent customer experience, monitor targets and metrics, and perform ad hoc duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field.

Responsibilities

• Manage customer or client inquiries, requests, and concerns promptly; document follow-through and elevate complex matters appropriately.
• Support sales, leasing, marketing, membership, or service activities, including prospect/client coordination, presentations, documentation, and follow-ups as applicable.
• Maintain accurate records, reports, trackers, and customer information while observing data privacy and company procedures.
• Coordinate with internal teams and external partners to resolve service issues and deliver a consistent customer experience.
• Monitor assigned targets, service levels, campaign/event deliverables, or operational metrics and recommend practical improvements.
• Performs other duties and ad hoc tasks as may be assigned by the immediate supervisor or management, as needed.

Education

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field

Job description

Rockwell Land Corporation in Metro Manila is seeking a customer service professional to handle inquiries promptly, document follow‑through, and elevate complex matters. You will support sales, leasing, marketing, and service activities, coordinating with clients as needed.

You will maintain accurate records and work with internal teams and partners to deliver a consistent customer experience, monitor targets and metrics, and perform ad hoc duties as assigned.