Leasing & Customer Experience Coordinator

Rockwell Land Corporation; Quezon City; On-site; PHP 446,000 - 670,000; Full time

Job summary

Rockwell Land Corporation in the Philippines is seeking a customer experience specialist to manage inquiries and coordinate with sales, leasing, and marketing teams. The role emphasizes documentation, data privacy, and delivering a consistent service experience.

You'll work with internal and external partners to resolve issues, monitor performance against targets, and perform ad hoc tasks as needed to support business goals.

Qualifications

• A bachelor's degree in a relevant field is required.

Responsibilities

• Handle customer inquiries promptly and document follow-through.
• Support sales, leasing, marketing, membership, or service activities.
• Maintain accurate records and ensure data privacy.
• Coordinate with internal teams and external partners to resolve issues.
• Monitor targets, service levels, or metrics and suggest improvements.
• Perform other duties as assigned.

Education

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field

Job description

Rockwell Land Corporation in the Philippines is seeking a customer experience specialist to manage inquiries and coordinate with sales, leasing, and marketing teams. The role emphasizes documentation, data privacy, and delivering a consistent service experience.

You'll work with internal and external partners to resolve issues, monitor performance against targets, and perform ad hoc tasks as needed to support business goals.