Client Success & Sales Associate

Rockwell Land Corporation; Pampanga; On-site; PHP 300,000 - 420,000; Full time

Job summary

Rockwell Land Corporation in Pampanga is seeking a proactive customer service professional to manage inquiries, coordinate with internal teams, and uphold data privacy and company procedures. You will support sales, leasing, marketing, and service activities, documenting follow-ups and delivering consistent experiences.

The role emphasizes strong communication, meticulous record-keeping, and collaboration with partners to meet targets and improve operations daily.

Qualifications

• Bachelor's degree in a customer-facing/business-related field.

Responsibilities

• Manage customer inquiries, requests and concerns; document follow-through and resolve complex matters.
• Support sales, leasing, marketing, membership, or service activities including coordination and follow-ups.
• Maintain records, reports, trackers, and customer information while observing data privacy and procedures.
• Coordinate with internal teams and external partners to resolve service issues and deliver a consistent customer experience.
• Monitor targets, service levels, campaign/event deliverables, or operational metrics and suggest improvements.
• Perform other duties as assigned by supervisor or management.

Skills

Customer service

Communication

Documentation

Coordination

Data privacy

Education

Bachelor's degree in Business/Marketing/Management or related field

Job description

Rockwell Land Corporation in Pampanga is seeking a proactive customer service professional to manage inquiries, coordinate with internal teams, and uphold data privacy and company procedures. You will support sales, leasing, marketing, and service activities, documenting follow-ups and delivering consistent experiences.

The role emphasizes strong communication, meticulous record-keeping, and collaboration with partners to meet targets and improve operations daily.