Client Growth & Relations Manager

Rockwell Land Corporation; Makati; On-site; PHP 300,000 - 480,000; Full time

Job summary

Rockwell Land Corporation in Makati City is seeking a customer-centric professional to manage inquiries and coordinate across sales, leasing, marketing, membership, and service activities. You will document follow-ups, preserve records with privacy in mind, and collaborate with internal teams and external partners to ensure a consistent customer experience.

The role emphasizes monitoring performance metrics, supporting campaign deliverables, and driving practical improvements while handling ad

Qualifications

• Bachelor's degree in a customer-facing or business-related field is required.

Responsibilities

• Manage customer or client inquiries, requests, and concerns promptly; document follow-through and escape complex matters appropriately.
• Support sales, leasing, marketing, membership, or service activities, including prospect/client coordination, presentations, documentation, and follow-ups as applicable.
• Maintain accurate records, reports, trackers, and customer information while observing data privacy and company procedures.
• Coordinate with internal teams and external partners to resolve service issues and deliver a consistent customer experience.
• Monitor assigned targets, service levels, campaign/event deliverables, or operational metrics and recommend practical improvements.
• Performs other duties and ad hoc tasks as may be assigned by the immediate supervisor or management, as needed.

Education

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field

Job description

Rockwell Land Corporation in Makati City is seeking a customer-centric professional to manage inquiries and coordinate across sales, leasing, marketing, membership, and service activities. You will document follow-ups, preserve records with privacy in mind, and collaborate with internal teams and external partners to ensure a consistent customer experience.

The role emphasizes monitoring performance metrics, supporting campaign deliverables, and driving practical improvements while handling ad