Sales Assistant

Monark Equipment Corporation - Iloilo; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading equipment distributor in Iloilo City is seeking a Sales Assistant to support the sales team by delivering excellent customer service and maintaining smooth operations. The role requires strong communication, organizational, and customer service skills, suitable for candidates with experience in sales or retail environments.

Qualifications

• Proven experience in a sales or customer service role preferred.
• Familiarity with retail environments is an advantage.

Responsibilities

• Greet and assist customers with inquiries.
• Assist in preparing sales proposals and contracts.
• Maintain accurate records of sales and inventory.

Skills

Customer Service Skills

Professional and friendly demeanor

Strong verbal and written communication

Confidence in recommending products

Ability to multitask

Education

High school diploma or equivalent

Bachelor’s degree in Business or Marketing

Job description

A Sales Assistant supports the sales team in achieving sales targets by providing excellent customer service, assisting with administrative tasks, and maintaining smooth operations in the sales process. This role requires strong communication, organizational, and customer service skills.

Key Responsibilities

Customer Interaction

• Greet and assist customers, answering their inquiries about products or services.
• Provide recommendations to meet customer needs.
• Handle customer complaints or direct them to the appropriate personnel.

Sales Support

• Assist in preparing sales proposals, quotes, and contracts.
• Manage inventory, restock shelves, and ensure product displays are attractive and up to date.
• Process customer transactions, including payments and returns.

Administrative Duties

• Maintain accurate records of sales, inventory, and customer information.
• Prepare sales reports and update databases as needed.
• Coordinate with the sales team to ensure smooth communication and task delegation.

Market Awareness

• Stay updated on product knowledge and promotions.
• Monitor competitor activities and report insights to the team.

Educational Qualifications

• High school diploma or equivalent (essential).
• Bachelor’s degree in Business, Marketing, or related field (preferred but not mandatory).

Experience

• Proven experience in a sales or customer service role (preferred).
• Familiarity with retail environments or similar industries is an advantage.

Skills and Competencies

• Customer Service Skills
• Ability to understand and respond to customer needs.
• Professional and friendly demeanor.

Communication Skills

• Strong verbal and written communication.
• Ability to explain product features and benefits effectively.

Sales and Persuasion Skills

• Confidence in recommending products or services.
• Basic negotiation skills to upsell or close sales.

Organizational Skills

• Ability to multitask and prioritize tasks in a busy environment.
• Attention to detail in maintaining records and managing inventory.