Sales Assistant

Yanoc's Rtw Stall; Iloilo City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A retail establishment in Iloilo City is looking for a Sales Assistant. This role supports the sales team with customer service, administrative tasks, and inventory management. Ideal candidates will have strong communication skills and attention to detail. Experience in retail or customer service is preferred. Join a fast-paced environment and contribute to a thriving sales process.

Qualifications

• Experience in retail or customer service preferred.
• Familiarity with sales reporting tools beneficial.
• Ability to work collaboratively in a team.

Responsibilities

• Assist customers with inquiries and provide product information.
• Support sales team with materials and sales tracking.
• Manage inventory levels and assist with deliveries.

Skills

Customer-focused attitude

Excellent communication skills

Time management skills

Attention to detail

Problem-solving skills

Education

High School Diploma or equivalent

Associate's Degree in business or marketing

Tools

CRM systems

Point-of-sale systems

MS Office Suite

Job description

Overview

The Sales Assistant will support the sales team by assisting with administrative tasks, customer interactions, and inventory management to ensure the smooth and efficient operation of the sales process. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Responsibilities

• Customer Service
  • Greet and assist customers in a friendly and professional manner.
  • Answer customer queries and provide product information.
  • Resolve customer complaints or issues promptly and effectively.
• Sales Support
  • Assist the sales team with preparing sales materials, presentations, and quotes.
  • Track sales leads and follow up on potential sales.
  • Help maintain and update customer databases.
• Inventory Management
  • Assist with stock replenishment and organization of sales floor displays.
  • Monitor inventory levels and communicate needs to the management team.
  • Help with receiving and organizing deliveries.
• Administrative Duties
  • Handle order processing, invoicing, and filing.
  • Maintain accurate records of transactions and sales data.
  • Provide general office support, including answering phone calls and emails.

Qualifications

• High School Diploma or equivalent (mandatory).
• Associate’s Degree in business, marketing, or related fields (preferred but not always required).
• Additional certifications in sales, customer service, or relevant software (e.g., CRM systems) may be beneficial.

Experience & Skills

• Previous experience in retail, customer service, or a sales support role is often preferred but not always required.
• Experience with inventory management or point-of-sale systems may be advantageous.
• Familiarity with sales reporting tools or CRM systems (e.g., Salesforce, HubSpot) is beneficial.
• Excellent communication skills (both verbal and written) to interact effectively with customers and team members.
• Customer-focused attitude with the ability to provide great service, resolve complaints, and build relationships.
• Attention to detail to ensure accurate order processing and inventory management.
• Time management skills to handle multiple tasks efficiently and meet deadlines.
• Basic computer skills (MS Office Suite, email, data entry) and familiarity with office equipment (e.g., printers, phones).
• Problem-solving skills to handle customer inquiries or sales challenges.
• Ability to work in a team and collaborate effectively with other sales staff or departments.
• Organizational skills for keeping sales records and managing inventory.