Sales Assistant

Calumag Retail Store; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local retail store in Iloilo City is seeking a Sales Assistant to assist with sales activities and enhance customer satisfaction. The ideal candidate should have a high school diploma and previous experience in retail or customer service. Responsibilities include greeting customers, managing inquiries, and processing transactions. Strong communication skills and proficiency in sales software are essential.

Qualifications

• High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer product-related questions and provide recommendations.
• Process sales transactions accurately.

Skills

Strong communication skills

Interpersonal skills

Ability to manage multiple tasks

Basic knowledge of sales principles

Education

High school diploma or equivalent

Tools

Sales software

Microsoft Office Suite

Job description

Overview

The Sales Assistant is responsible for assisting in sales activities, managing customer inquiries, maintaining product displays, and ensuring a smooth sales experience. They work closely with the sales team to achieve sales goals and enhance customer satisfaction.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer product-related questions and provide recommendations based on customer needs.
• Address customer complaints and resolve issues promptly.
• Help the sales team with administrative tasks such as order processing and updating customer records.
• Monitor inventory levels and assist with restocking and organizing product displays.
• Process sales transactions accurately.
• Maintain up-to-date knowledge of products, services, and promotions.
• Provide product demonstrations and explain features and benefits to customers.
• Support the achievement of sales targets by promoting products and services.
• Assist in the preparation of sales reports and track performance metrics.
• Maintain accurate sales records and files.
• Assist in the coordination of sales events, promotions, and marketing activities.
• Work closely with the sales team to ensure smooth operations and meet overall sales objectives.
• Attend training sessions to enhance product knowledge and sales techniques.

Qualifications

• High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic knowledge of sales principles and customer service practices.
• Proficiency in using sales software and Microsoft Office Suite.