Sales Assistant

JLL Purified Water Refilling; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A water refilling company in Davao del Sur is seeking a Customer Service and Sales Support representative. This role involves greeting customers, managing orders, and maintaining inventory while assisting with sales initiatives. Candidates should have strong communication skills and a high school diploma, with previous retail experience preferred. Join a friendly team focused on customer satisfaction.

Qualifications

• High school diploma or equivalent required; degree in business is a plus.
• Preferred experience in a retail or sales-related role.

Responsibilities

• Greet customers and assist with product recommendations.
• Manage customer inquiries and process orders.
• Monitor stock levels and assist with inventory checks.
• Provide administrative support including data entry.
• Maintain a strong understanding of products and services.
• Support team initiatives and follow up with customers.

Skills

Excellent communication skills

Strong organizational abilities

Interpersonal skills

Basic sales techniques knowledge

Proficiency in office software

Education

High school diploma or equivalent

Coursework in sales, business, or marketing

Job description

Responsibilities

• Customer Service: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Assist with product recommendations and upselling where appropriate.
• Sales Support: Assist the sales team by managing customer inquiries, processing orders, and tracking customer interactions through CRM systems.
• Order Processing: Handle customer orders, ensuring all necessary details are captured and orders are processed accurately and promptly.
• Inventory Management: Monitor stock levels, assist with inventory checks, and ensure that the sales floor is adequately stocked.
• Administrative Tasks: Provide administrative support such as filing, data entry, maintaining customer records, and generating sales reports.
• Product Knowledge: Maintain a strong understanding of products and services to answer customer questions effectively and contribute to the sales process.
• Sales Floor Assistance: Help maintain the appearance of the sales floor, ensuring products are neatly displayed, promotional materials are up-to-date, and the environment is clean and inviting.
• Sales Targets: Assist in achieving team sales targets by supporting sales initiatives, promotions, and following up with leads and customers.

Qualifications

• Education: High school diploma or equivalent. A degree or coursework in sales, business, or marketing is a plus.
• Experience: Previous experience in a retail or sales-related role is preferred, but not always required.

Skills

• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Good interpersonal skills with the ability to work well with a team.
• Basic knowledge of sales techniques and customer service practices.
• Proficiency in using computers and basic office software (e.g., Microsoft Office, Google Workspace).