Sales Assistant

Amorsolo Retail Shop; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local retail shop is seeking a Sales Assistant in Iloilo City. The ideal candidate will support the sales team by handling customer inquiries, processing orders, and managing inventory. Applicants should have strong communication skills and a high school diploma. Experience in sales or customer service is preferred. This position offers an opportunity to work in a dynamic retail environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• Previous experience in sales, retail, or customer service is an advantage.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Responsibilities

• Greet customers and assist with product selection.
• Assist the sales team with daily administrative tasks.
• Assist in monitoring stock levels and managing inventory.
• Prepare sales reports and maintain accurate customer records.
• Provide feedback on customer preferences and trends.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

The Sales Assistant supports the sales team by providing administrative, clerical, and customer service support. This role involves assisting with inventory management, handling customer inquiries, processing orders, and maintaining a positive relationship with customers to drive sales and enhance customer satisfaction.

Responsibilities

• Customer Service: Greet customers and assist with product selection. Answer customer inquiries via phone, email, or in-person. Handle complaints and resolve issues to ensure customer satisfaction.
• Sales Support: Assist the sales team with daily administrative tasks. Process sales transactions and manage point-of-sale systems. Prepare and manage sales orders, returns, and exchanges. Assist in maintaining product displays and ensuring products are stocked.
• Inventory Management: Assist in monitoring stock levels and managing inventory. Update inventory records and report any discrepancies to the sales manager. Help with stock replenishment and organize the storage area.
• Administrative Duties: Prepare sales reports and help with scheduling appointments for sales representatives. Maintain accurate customer records. Assist with filing, data entry, and other office tasks as required.
• Team Collaboration: Support the sales team by providing feedback on customer preferences and trends. Participate in team meetings and training to stay up-to-date with new products or sales strategies.

Qualifications

• High school diploma or equivalent; some college preferred.
• Previous experience in sales, retail, or customer service is an advantage.
• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Office Suite or similar software.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent problem-solving skills and attention to detail.