Sales Assistant

Vicente Retail Store; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail business in Iloilo City is seeking a Sales Assistant to provide administrative support, assist customers, and ensure smooth sales operations. The candidate should have a high school diploma and preferably prior retail experience. Strong communication skills and a customer-focused attitude are essential. This role involves managing stock levels, handling transactions, and maintaining organized sales displays.

Qualifications

• Prior experience in a retail or sales environment is desirable.
• Familiarity with point-of-sale (POS) systems is a plus.
• A customer-focused approach with a positive attitude.

Responsibilities

• Provide administrative support to the sales team.
• Assist customers with product selection and inquiries.
• Process customer orders and transactions accurately.

Skills

Strong communication and interpersonal skills

Customer service skills

Problem-solving abilities

Organizational and time-management abilities

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Job description

Responsibilities

• The Sales Assistant is responsible for providing administrative support to the sales team, assisting with customer inquiries, and ensuring that the sales process runs smoothly. The role involves helping with product recommendations, processing orders, managing stock levels, and ensuring excellent customer service.
• Greet customers, assist with product selection, and offer personalized recommendations.
• Answer customer inquiries via phone, email, or in-person, providing accurate product information.
• Process customer orders and transactions accurately and efficiently.
• Maintain and organize sales displays, ensuring products are well-stocked and presented.
• Assist with stock management, including receiving deliveries and inventory checks.
• Collaborate with the sales team to meet sales targets and objectives.
• Handle customer returns and exchanges, ensuring adherence to company policies.
• Update product information, prices, and promotions in the system.
• Maintain an up-to-date knowledge of products, promotions, and the latest industry trends.
• Provide administrative support to the sales team, such as scheduling appointments or handling correspondence.

Qualifications

• High school diploma or equivalent (a degree in a related field is a plus).
• Prior experience in a retail or sales environment is desirable.
• Strong communication and interpersonal skills.
• Basic math skills for handling transactions.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A customer-focused approach with a positive attitude.
• Familiarity with point-of-sale (POS) systems is a plus.
• Excellent customer service skills.
• Strong organizational and time-management abilities.
• Team player with a positive and proactive attitude.
• Good problem-solving abilities.