SALES ASSISTANT

Fanuc Philippines Corporation; Biñan; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Annual Salary Increase

Performance Bonus and 13th month pay

HMO Coverage for Employee and Depend6

Transportation Allowance

Postpaid Mobile Phone

SSS, PhilHealth, Pag-IBIG

Two rest days per week

Company Vehicle Provided

Job summary

Fanuc Philippines Corporation is seeking a Sales Assistant to support the Sales Team with customer coordination, order processing, and sales documentation, including import/export activities. The role requires strong administrative skills, attention to detail, and the ability to liaise with internal departments and external partners.

Prior experience in sales support is helpful, but a willingness to learn is essential.

Qualifications

• Bachelor's degree in related field.
• At least 1 year in sales support or admin.
• Knowledge of import/export procedures is a plus.

Responsibilities

• Prepare quotations, proposals, and sales documents.
• Process inquiries and coordinate with departments for timely responses.
• Receive and process customer orders and monitor status.
• Coordinate import/export shipments with brokers and freight forwarders.
• Maintain customer records and generate reports.
• Assist in delivery scheduling and shipment updates.
• Support administration and sales reporting.

Skills

Sales support

Customer service

Logistics coordination

MS Excel

Office software

SAP knowledge

Education

Bachelor’s degree in Business Administration, Marketing, Management, Logistics, Customs Administration, or related field

Tools

SAP

Job description

We are looking for a Sales Assistant who will support the Sales Team in customer coordination, order processing, sales documentation, and import/export activities. The position requires strong coordination and administrative skills, attention to detail, and willingness to learn.

Qualifications

Education

Bachelor’s degree in Business Administration, Marketing, Management, Logistics, Customs Administration, or related field.

Experience

• At least 1 year of experience in sales support, customer service, logistics, import/export processing, or related administrative work.
• Experience in handling shipping documents, customs clearance, and coordination with freight forwarders is an advantage.

Key Duties and Responsibilities

A. Sales Support Functions

• Prepare quotations, proposals, and sales-related documents.
• Process customer inquiries and coordinate with relevant departments for timely responses.
• Receive and process customer orders and monitor order status.
• Maintain and update customer records, sales databases, and reports.
• Follow up quotations, purchase orders, and pending customer requirements.
• Coordinate delivery schedules and shipment status with customers and internal departments.
• Assist the Sales Team in achieving departmental objectives through effective administrative support.

B. Import & Export Functions

• Coordinate with customs brokers, freight forwarders, suppliers, and internal departments regarding import and export shipments.
• Prepare and provide the required documents, permits, and information for import and export processing.
• Monitor shipment status and follow up with brokers to ensure timely processing and delivery.
• Coordinate customs clearance, permit requirements, and shipment schedules through brokers.
• Ensure timely submission and proper filing of shipping and regulatory documents.
• Maintain complete records of import and export transactions.
• Assist in resolving shipment and documentation issues and provide shipment updates to concerned departments.

C. Customer Support & Coordination

• Serve as a liaison between customers and internal departments.
• Coordinate customer requirements with Service, Warehouse, Logistics, and Accounting & Administration departments.
• Monitor customer inquiries and ensure timely responses.
• Assist customers with documentation, delivery schedules, and order-related concerns.
• Ensure timely communication regarding product availability, pricing, and delivery schedules.
• Support customer training, seminars, and company events as required.

D. Administrative Functions

• Maintain accurate records of quotations, sales orders, shipments, and customer transactions.
• Ensure proper filing and safekeeping of sales and shipping documents.
• Prepare sales, shipment, and management reports as required.
• Assist management in monitoring order status, deliveries, and business activities.
• Perform other administrative and sales support duties as assigned.

Skills and Competencies

• Strong communication and customer service skills.
• Good organizational, documentation, and coordination abilities.
• Knowledge of import/export procedures and shipping documentation.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Familiarity with ERP systems (SAP experience is an advantage).
• Strong attention to detail and accuracy.
• Ability to work independently and meet deadlines.
• Good problem-solving and interpersonal skills.

Benefits

• Annual Salary Increase
• Performance Bonus and 13th month pay
• HMO Coverage for Employee, Spouse, and Children (up to 3 Dependents)
• Transportation Allowance
• Postpaid Mobile Phone
• Government Mandatory Benefits (SSS, PhilHealth, and Pag-IBIG)
• Two (2) Rest Days per Week
• Company Vehicle Provided for Official Business
• Annual Company Outing and Team Building Activities

NOTE: NO SERVICE. PICK-UP AT GREENFIELD ONLY.