Sales and Training Associate

Yardstick Coffee; San Juan; On-site; PHP 300,000 - 420,000; Full time

Job summary

Yardstick Coffee in San Juan, Manila, seeks a Sales and Training Associate to drive customer engagement, manage showroom inquiries, support onboarding, and provide product training.

Responsibilities include outbound calls to wholesale accounts, order processing, retention support, and coordinating with the Sales Manager on pipeline updates. Training sessions, tastings, and post-sale support are key aspects of the role.

Qualifications

• Bachelor's degree in a relevant field as stated in the ad.
• 2–3 years' experience in the coffee industry with client or staff training.
• Previous sales, account management or client-facing experience.
• Strong communication and presentation abilities, with CRM use a plus.

Responsibilities

• Drive outbound calls to prospective and wholesale accounts.
• Process client orders accurately and timely.
• Support account retention and follow-up communications.
• Coordinate with Sales Manager on account status and pipeline.
• Plan and deliver client coffee training sessions and logistics.
• Lead tasting sessions and provide post-sale product support.

Skills

Communication

Presentation

Sales targets

Training delivery

Education

Bachelor's degree in Hospitality / F&B / Business

Job description

The Sales and Training Associate in Yardstick plays a key role in driving customer engagement, managing showroom and inbound inquiries, supporting client onboarding, and providing product training. This role combines front-line sales with client education to ensure both revenue growth and excellent customer experience.

Work Location: San Juan, Manila

Responsibilities:

Sales & Account Handling

• Conduct outbound calls to prospective and existing wholesale accounts
• Process client orders accurately and in a timely manner
• Support account retention and follow-up communications
• Coordinate with the Sales Manager on account status and pipeline updates
• Maintain accurate records in the client tracking system

Training Delivery

• Plan and deliver client coffee training sessions (both complimentary and paid), including brewing methods, equipment use, and coffee fundamentals
• Customize training content to client skill level and business needs (café staff, new account onboarding, specialty programs)
• Manage training scheduling and logistics
• Track training session outcomes and client feedback

Tasting Sessions & Client Support

• Lead tasting sessions for prospective and existing clients as part of the sales process
• Represent product quality and brand standards during client-facing sessions
• Provide basic post-sale product support and troubleshooting guidance

Qualifications:

• Bachelor’s degree in Hospitality Management, Food and Beverage Management, Business, Marketing, or a related field
• 2–3 years of experience in the coffee industry, with direct experience delivering client or staff training
• Prior experience in a sales, account management, F&B or client-facing role
• Excellent communication and presentation skills
• Comfortable balancing structured sales targets with training preparation and delivery
• Experience with wholesale/B2B accounts specifically (coffee or non - coffee)