Sales and Account Supervisor

Asian Institute of Management (AIM); Makati; On-site; PHP 420,000 - 680,000; Full time

Job summary

Asian Institute of Management (AIM) in Makati is seeking a Supervisor to support end-to-end student recruitment and enrollment processes. You will help nurture and convert applicants to enrollees while coordinating with the Academic Team and external partners to meet enrollment targets.

The role requires a Bachelor’s degree in a related field and 2–3 years of Sales/Business Development experience, with onsite work and possible field activities. Strong CRM skills are essential.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 2–3 years of experience in Sales or Business Development.
• Experience in Student Recruitment is a plus.

Responsibilities

• Support the Student Recruitment and Admissions Manager to meet enrollment targets.
• Implement recruitment projects and events and coordinate with the Academic Team.
• Ensure timely processing of applications and queries to meet targets.
• Represent AIM at on/off-campus recruitment events.
• Coordinate with AIM programs and external partners (government units, alumni, industry).
• Use the CRM to record, monitor, and manage recruitment activities.
• Support Last Intake Assessment after enrollment closes.

Skills

Customer service

Sales

CRM usage

Event coordination

Education

Bachelor's degree in Business/Marketing/Communications

Tools

CRM platform

Job description

Job Summary

The Supervisor is responsible for supporting the end-to-end process of managing, nurturing, and converting qualified applicants to enrollees. Their daily execution helps the Institute meet its enrollment targets and uphold its standards of academic excellence.

Responsibilities

Student Recruitment

• Support the Student Recruitment and Admissions Manager in the delivery of recruitment and admissions services to enable achievement of enrollment targets. Subsequently, achieve the enrollment targets assigned.
• Implement recruitment projects and events. Follow the group’s processes to nurture and convert applicants, and coordinate with the Academic Team to support recruitment activities.
• Support the implementation of recruitment and admission processes in accordance with the policies and standards of the Institute.
• Deliver a customer-focused service to applicants and enquirers, ensuring timely processing of applications and queries to meet agreed targets.
• Represent the Institute during on/off- campus recruitment events.

Academic and Recruitment Collaboration

• Coordinate with other AIM programs and departments, and external recruitment partners such as local government units, alumni, and industry partners.

Sales Data Reporting

• Use the identified CRM platform to accurately record, monitor, and manage recruitment activities.
• Support the conduct of Last Intake Assessment (LIA) after close of enrollment.

Qualifications

Education: At least Bachelor’s degree in Business, Marketing, Communications, or any 4-year related course. Certificate trainings on Sales, Negotiation, or related fields is an advantage.

Minimum Experience: At least 2–3 years of experience in Sales, Business Development, or related fields. Experience in Student Recruitment is a plus but not required.

Work Conditions: Onsite office work with fieldwork as needed and required