Sales Administrator (Quotations & Order Processing)

Creathink Solutions.Inc; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Creathink Solutions.Inc is seeking a structured Sales Administrator to support our sales operations in a fast-paced environment. You will handle quotations, process orders, maintain records, and assist the sales team in achieving targets.

The role requires at least 2 years in Sales Administration, strong English communication, and solid Excel skills, with familiarity in CRM/ERP systems. A diligent, independent worker who meets deadlines will thrive in this position.

Qualifications

• Minimum 2 years of experience in Sales Administration or similar roles.
• Strong written and verbal English communication skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office, particularly Excel.
• Experience using CRM or ERP systems (Pronto Xi ERP highly regarded).

Responsibilities

• Prepare and issue customer quotations accurately and promptly.
• Process customer orders received via email and phone.
• Verify pricing, product information and order details.
• Coordinate with internal teams to ensure timely order fulfilment.
• Maintain customer, pricing and sales records.
• Follow up on outstanding quotations and customer enquiries.
• Generate sales reports and administrative documentation.
• Communicate customer feedback and requirements to relevant departments.
• Support day-to-day sales administration activities.

Skills

Sales admin

Excel

Team coordination

Attention to detail

English communication

CRM/ERP

Tools

Pronto Xi ERP

Job description

About the role

We are seeking a highly organized and customer-focused Sales Administrator to support our sales operations and help deliver exceptional service to customers. This role is ideal for someone who enjoys working in a fast-paced environment, has strong administrative skills, and takes pride in accuracy and attention to detail. You will play a key role in preparing quotations, processing customer orders, maintaining sales records, and supporting the sales team to achieve business objectives.

Key responsibilities

• Prepare and issue customer quotations accurately and promptly
• Process customer orders received via email and phone
• Verify pricing, product information, and order details
• Coordinate with internal teams to ensure timely order fulfilment
• Maintain customer, pricing, and sales records
• Follow up on outstanding quotations and customer enquiries
• Generate sales reports and administrative documentation
• Communicate customer feedback and requirements to relevant departments
• Support day-to-day sales administration activities

About you

• Minimum 2 years' experience in Sales Administration, Sales Support, Customer Service, or a similar role
• Strong written and verbal English communication skills
• Excellent organizational and multitasking abilities
• High attention to detail and accuracy
• Proficient in Microsoft Office, particularly Excel
• Ability to work independently and meet deadlines
• Experience preparing quotations, tenders, or proposals (preferred)
• Experience supporting B2B sales teams
• Experience using CRM or ERP systems Pronto Xi ERP experience is highly regarded