Sales Administrator

Arkstack Pte Ltd; Santo Niño 1st; On-site; PHP 240,000 - 420,000; Full time

Job summary

Arkstack Pte Ltd is seeking a capable Sales Administrator to provide end-to-end support to the Sales team, ensuring quotations, contracts, service orders, CRM records, and sales reports are accurately maintained and processed in a timely manner. The role emphasizes coordination, documentation, and compliance with internal processes, enabling smooth sales operations and timely processing.

Candidates with 1–3 years in sales administration, especially in IT services, will thrive in a fast-paced

Qualifications

• Diploma or Degree in Business Administration, Management, Sales Administration, or related field
• 1–3 years of relevant experience in sales administration or coordination
• Experience in IT services or managed services environment is an advantage
• Strong administrative, organisational, and coordination skills with attention to detail
• Good communication and interpersonal skills across internal teams
• Proficiency in Microsoft Office and/or Google Workspace, Excel/Sheets
• Experience with CRM systems and sales reporting an advantage
• Ability to manage multiple tasks in a fast-paced environment

Responsibilities

• Prepare and issue sales quotations, contracts, and service orders per pricing and guidelines
• Maintain records of quotations and follow up on approvals and outstanding quotes
• Process and track signed service orders and contracts with complete documentation
• Update sales reports, dashboards, and CRM records with accurate data
• Generate weekly and monthly sales performance reports for management review
• Monitor sales order process and coordinate with internal teams for timely fulfilment
• Organise and maintain sales contracts, agreements, quotations, and supporting documents
• Ensure documentation complies with internal approvals and policies
• Coordinate with Finance on billing documentation and payment status
• Coordinate with Marketing on sales and promotional activities and materials

Job description

About the role

The Sales Administrator will provide end-to-end sales administration support to the Sales team, ensuring quotations, contracts, service orders, CRM records, and sales reports are accurately maintained and processed in a timely manner. The role is responsible for ensuring smooth coordination of sales activities, proper documentation, and compliance with internal processes.

Key responsibilities

• Prepare and issue sales quotations, standard contracts, and service orders in accordance with approved pricing and company guidelines

• Maintain accurate records of quotations and follow up on pending approvals and outstanding quotations

• Process and track signed service orders and contracts, ensuring all required documentation is complete and properly filed

• Update and maintain sales reports, dashboards, and CRM records with accurate and timely information

• Generate weekly and monthly sales performance reports for management review

• Monitor the sales order process and coordinate with internal teams to ensure timely processing and fulfilment

• Organise and maintain sales contracts, agreements, quotations, and supporting documents

• Ensure all sales documentation complies with internal approval processes and company policies

• Coordinate with Finance on billing-related documentation, payment status, and other sales administration matters where required

• Coordinate with Marketing on sales and promotional activities, including preparation of name cards, brochures, and other marketing materials

About you

• Minimum Diploma or Degree in Business Administration, Management, Sales Administration, or a related field

• 1–3 years of relevant experience in sales administration, sales coordination, or a similar role

• Experience in an IT services or managed services environment will be an advantage

• Strong administrative, organisational, and coordination skills with good attention to detail

• Good communication and interpersonal skills, with the ability to work effectively with Sales, Finance, Marketing, and other internal teams

• Proficient in Microsoft Office and/or Google Workspace, particularly Excel/Google Sheets

• Experience with CRM systems and sales reporting is an advantage

• Able to manage multiple tasks and work effectively in a fast-paced environment