SA3 - Outbound Sales Agent - 22.01

Magellan Solutions; Mandaluyong; On-site; PHP 279,000 - 502,000; Full time

Job summary

Magellan Solutions in Mandaluyong seeks an Outbound Sales Agent to perform outbound calls to US cell tower site owners, conduct warm transfers, and set appointments for B2C and B2B leads.

The role requires building rapport, handling high call volumes, and a methodical approach to closing deals. 2+ years phone experience and Salesforce knowledge are preferred, with experience in international campaigns and strong English.

Qualifications

• Conversation skills and the ability to ask questions.
• Preference for agents with at least 2 years of phone experience and Salesforce knowledge.
• Experience in a BPO handling international campaigns with English as the mode of conversation.

Responsibilities

• Outbound cold calls to US site owners (Cell Tower).
• Perform warm transfers and appointment setting.
• Lead generation for both B2C and B2B.
• Engage with decision makers such as mayors, city managers, pastors, property managers, brokers.

Skills

Conversation skills

Phone experience

English proficiency

Tools

Salesforce

Job description

About the job SA3 - Outbound Sales Agent - 22.01

BASIC FUNCTIONS:

• Agents will do outbound COLD calls to the Site Owners of Cell Tower in the US, doing warm transfers and appointment setting B2C and B2B Lead generation.
• Agents need to find out about the company and site owner and get to talk to the decision makers such us mayors, city managers, pastors, property managers, brokers, etc.

KEY RESULT AREAS:

• Lead/day

COMPETENCIES NEEDED:

• Speaks well, has a neutral accent, and ability to build rapport.
• Can work under pressure.
• Must be willing to work in a high call volume environment.
• Professionally mature since it requires a methodical process, and it takes time to close.

QUALIFIC ATIONS:

• Can hold a conversation and know how to ask questions.
• The preference is for agents with at least 2 years of experience on the phone and with knowledge of using Salesforce.
• Has worked in the BPO handling international campaigns/accounts where the English language is the mode of conversation