Ride-Sharing Support Specialist — On-Site, Night Shift

Tasq Staffing Solutions; Philippines; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

Tasq Staffing Solutions is seeking a Customer Service Representative for a Ride Sharing account located on-site in Anonas, Quezon City. You will respond to inquiries via phone, email, and chat, resolve issues, and maintain accurate records while hitting performance targets.

The role requires at least 12 months BPO experience plus 6 months of sales, strong English communication, and readiness to work graveyard shifts with a shifting schedule. Start ASAP.

Qualifications

• High school graduate or equivalent.
• At least 12 months BPO experience and 6 months sales experience.
• Strong spoken and written English.
• On-site work in Anonas, Quezon City.
• Willing to work graveyard shift and shifting schedule.
• Available to start ASAP.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints focusing on first-call resolution
• Maintain accurate and detailed records of customer interactions
• Collaborate with team members to enhance customer service processes
• Provide clear and accurate information about products and services
• Meet or exceed individual and team performance targets

Skills

Customer service

English communication

BPO experience

Sales experience

Education

High school diploma

Job description

Tasq Staffing Solutions is seeking a Customer Service Representative for a Ride Sharing account located on-site in Anonas, Quezon City. You will respond to inquiries via phone, email, and chat, resolve issues, and maintain accurate records while hitting performance targets.

The role requires at least 12 months BPO experience plus 6 months of sales, strong English communication, and readiness to work graveyard shifts with a shifting schedule. Start ASAP.