Ride-Share CSR: Onsite/Remote with PHP50k Bonus

GrowthHire Strategies; Quezon City; Hybrid; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Scholarship program for your children

Enhanced health benefits (HMO)

Free Wellness & Resiliency programs

Retirement savings program with company matching

Gym and recreational areas

Free food on-site

Job summary

A leading outsourcing company in Quezon City is seeking a Customer Service Representative to join their team. You will handle both inbound and outbound calls, provide timely responses via email and chat, and manage customer complaints. Ideal candidates are High School graduates with at least 6 months of BPO experience and strong communication skills. This position offers a Php30k to Php50k Regularization Bonus and the flexibility to work onsite or virtually.

Qualifications

• Accepts HS/SHS graduates (Old and New Curriculum).
• At least 6 months BPO experience.

Responsibilities

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support channels.
• Filter content from the client's website.
• Manage and resolve customer complaints.
• Meet and exceed client mandated KPIs.

Skills

Good communication skills

Ability to handle customer complaints

Basic troubleshooting techniques

Education

High School or Senior High School graduate

Job description

A leading outsourcing company in Quezon City is seeking a Customer Service Representative to join their team. You will handle both inbound and outbound calls, provide timely responses via email and chat, and manage customer complaints. Ideal candidates are High School graduates with at least 6 months of BPO experience and strong communication skills. This position offers a Php30k to Php50k Regularization Bonus and the flexibility to work onsite or virtually.