Ride Sharing/ Customer Service Representative/ 30K offer

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Paid Holidays

Employee Loan

Pag-Ibig Fund

13th Month Pay

Job Training

Job summary

A staffing and consulting company is looking for a Ride Sharing/Customer Service Representative to provide exceptional service to riders and drivers in Pasig. The ideal candidate will have 3-5 years of customer service experience and strong communication skills. Key responsibilities include resolving complaints and assisting with ride bookings. This is a full-time on-site position offering various benefits, including a performance bonus and government-mandated benefits.

Qualifications

• 3–5 years of experience in customer service or a related field.
• Ability to handle customer complaints and provide solutions.
• Empathetic, patient, and adaptable to changing situations.

Responsibilities

• Provide exceptional customer service to riders and drivers.
• Resolve complaints and issues effectively and efficiently.
• Assist with inquiries related to ride bookings and payments.
• Collaborate with other departments to enhance customer experience.
• Maintain knowledge of company policies to provide accurate information.

Skills

Strong communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Ride Sharing/ Customer Service Representative/ 30K offer

Crescendo Staffing and Business Consulting Inc.

On-site - Pasig 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Description

• Provide exceptional customer service to riders and drivers in the ride-sharing platform.
• Resolve complaints and issues effectively and efficiently to ensure customer satisfaction.
• Assist with inquiries related to ride bookings, payments, and account management.
• Collaborate with other departments to enhance the overall customer experience.
• Maintain knowledge of company policies and procedures to provide accurate information.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 3–5 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer complaints and provide solutions.
• Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
• Working Conditions: Flexible hours may be required, including evenings and weekends.

Working Location

8th floor, Concentrix - Bridgetowne Exxa. 8th Floor, Bridgetowne Business Park EXXA Tower, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines