Revenue Support Assistant | Onsite | Makati | Mid Shift | Weekends Off

Emapta; Makati; On-site; PHP 670,000 - 1,228,000; Full time

Benefits offered by this job

Day 1 HMO coverage

Competitive Salary Package

Fixed weekends off

Makati location

Job summary

Emapta is seeking a Revenue Support Assistant to strengthen the end-to-end revenue cycle, resolve billing challenges, and provide accurate insights for business decisions. This onsite role in Makati offers a competitive package and extensive benefits.

The ideal candidate has 5+ years in finance operations, strong accounting knowledge, proficiency in MS Office and financial systems, and excellent analytical and communication skills.

Qualifications

• Minimum of 5 years of experience in finance operations covering cash application, accounts receivable, billing, collections, or similar functions.
• Strong understanding of accounting principles and end-to-end billing and revenue cycle.
• Proficiency in financial systems and Microsoft Office applications, including Excel, Word, and Outlook.
• Proven ability to analyze data, identify root causes, and recommend practical solutions.
• Ability to work independently, manage priorities, and meet deadlines accurately.
• Confidence in handling escalations and applying sound judgment in complex situations.
• Strong communication, stakeholder management, and collaboration skills.
• Excellent problem-solving, analytical, and organizational abilities, with strong attention to detail.

Responsibilities

• Reconcile invoices submitted through eBilling platforms against internal records.
• Reconcile rates, invoices, timekeeper records, and client and matter data.
• Maintain accurate timekeeper information across internal systems and eBilling portals.
• Source required client and matter information for reconciliation activities.
• Investigate and resolve discrepancies between internal system data and eBilling portals.
• Review billing narratives against flagged-word lists and report exceptions for designated eBilling clients.
• Complete and maintain client and vendor onboarding forms accurately and promptly.
• Coordinate with assistants, secretarial teams, partners, internal departments, and clients to obtain required information.
• Ensure onboarding documents comply with client and firm requirements.
• Assist in preparing global and ad hoc revenue reports.
• Extract and validate basic report data for internal stakeholders and external requests.
• Support accrual activities involving eBilling, matter data, client accounts, and collections.
• Maintain information relating to key-client bill-level and volume discounts.
• Process time transfers and splits to ensure accurate allocation across matters.
• Coordinate with fee earners to resolve allocation queries.
• Ensure time allocations comply with Outside Counsel Guidelines.
• Prepare and distribute accounts receivable statements, collection emails, and collection letters.
• Track outstanding invoices and debtor balances.
• Coordinate with Treasury Operations to resolve unidentified funds and unallocated items.
• Support Revenue Control team with collection follow-ups.

Skills

Finance operations experience

Accounting principles

MS Office

Data analysis

Independent work

Escalation handling

Stakeholder management

Problem solving

Education

Bachelor's degree in Accounting/Finance/Commerce

CA/CPA advantageous

Tools

Aderant

Job description

Power Revenue Excellence Across Global Legal and Financial Services

Turn financial expertise into meaningful impact within a respected international legal environment. Serving as Revenue Support Assistant, you will strengthen the end-to-end revenue cycle, resolve billing challenges, and provide accurate insights that support confident business decisions. Expand your global capabilities and create a long-term future with Emapta through premium opportunities, genuine balance, worldwide impact, and a top 1% talent experience.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Makati
• Shift: Mid Shift, 4:00 PM-1:00 AM PH, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Fixed weekends off
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Required

• Minimum of 5 years of experience in finance operations, ideally covering cash application, accounts receivable, billing, collections, or similar functions
• Strong understanding of accounting principles and the end-to-end billing and revenue cycle
• Proficiency in financial systems and Microsoft Office applications, including Excel, Word, and Outlook
• Proven ability to analyze data, identify root causes, and recommend practical solutions
• Ability to work independently, manage priorities, and meet deadlines accurately
• Confidence in handling escalations and applying sound judgment in complex situations
• Strong communication, stakeholder management, and collaboration skills
• Excellent problem-solving, analytical, and organizational abilities, with strong attention to detail

Strongly Preferred

• Experience in a law firm, professional services partnership, or shared services organization within a complex global environment
• Familiarity with Aderant or a similar financial management system
• Experience collaborating with international stakeholders, particularly UK-based teams
• Ability to operate effectively in a fast-paced, start-up-style, and evolving environment

Desired Qualifications

• Bachelor's degree in Accounting, Finance, Commerce, or a related field
• CA, CPA, or an equivalent international qualification is an advantage

Responsibilities

eBilling/Vendor Forms/Reporting

eBilling

• Reconcile invoices submitted through eBilling platforms against internal records.
• Reconcile rates, invoices, timekeeper records, and client and matter data.
• Maintain accurate timekeeper information across internal systems and eBilling portals.
• Source required client and matter information for reconciliation activities.
• Investigate and resolve discrepancies between internal system data and eBilling portals.
• Review billing narratives against flagged-word lists and report exceptions for designated eBilling clients, particularly those with high work-in-progress values.

Vendor Forms Management

• Complete and maintain client and vendor onboarding forms accurately and promptly.
• Coordinate with personal assistants, secretarial teams, partners, internal departments, and clients to obtain required information.
• Ensure onboarding documents comply with client and firm requirements.

Reporting and Accruals

• Assist in preparing global and ad hoc revenue reports.
• Extract and validate basic report data for internal stakeholders and external requests.
• Support accrual activities involving eBilling, matter data, client accounts, and collections.
• Maintain information relating to key-client bill-level and volume discounts.

Billing and Collections

Matter Data Management

• Reconcile matter-opening data between intake and finance systems using information gathered through Intapp's two-stage forms.
• Identify and correct discrepancies in client and matter setup data.
• Perform data integrity checks across intake and finance systems.Draft bill-reassignment requests and support their processing through ServiceNow.
• Manage work-in-progress activities, including distributing draft bills, addressing related queries, and purging outdated drafts.

Time Management Support

• Process time transfers and splits to ensure accurate allocation across matters or entities.
• Coordinate with fee earners to resolve allocation queries.
• Ensure time allocations comply with clients' Outside Counsel Guidelines.

Accounts Receivable Support

• Prepare and distribute accounts receivable statements, collection emails, and collection letters.
• Track outstanding invoices and debtor balances.
• Coordinate with the Treasury Operations team to resolve unidentified funds and unallocated items.
• Support the Revenue Control team with collection follow-ups as required.

What Success Looks Like

• Accurate maintenance of financial and matter data
• Timely completion of vendor forms and reconciliations
• Effective reduction of eBilling and billing discrepancies and rejections
• Efficient management of accounts receivable communications and reporting

About the Client

Our client is an internationally established legal and professional services firm with more than 60 years of experience helping financial institutions, investment managers, global corporations, and family offices navigate complex markets. Operating across major financial jurisdictions, it delivers trusted legal, corporate, compliance, formation, and fiduciary solutions. Its commercial insight, multidisciplinary expertise, and responsive global network has earned consistent recognition from respected legal directories, making it a dependable partner for business‑critical decisions, transactions, disputes, and long‑term growth worldwide.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.