eBilling Support Assistant | Onsite | Makati | Mid Shift | Day 1 HMO

Emapta; Makati; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Day 1 HMO coverage

Competitive salary package

Fixed weekends off

Prime Makati office

Job summary

Emapta is hiring an eBilling Support Assistant in Makati to strengthen revenue operations by reconciling invoices and resolving discrepancies across international teams.

You will maintain accurate billing data, review narratives, and communicate issues to stakeholders while ensuring data protection and timely issue resolution in a fast-paced, global environment. Fluency in English and 3–5 years of finance experience are required.

Qualifications

• 3-5 years of experience in finance activities, preferably eBilling or similar finance operations.
• Strong understanding of accounting principles and the end-to-end billing and revenue cycle.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Fluency in written and verbal English.

Responsibilities

• Perform eBilling reconciliations to ensure invoices submitted through eBilling platforms match internal records.
• Complete rate, invoice, and client or matter data reconciliations.
• Maintain accurate timekeeper, client, and matter information across internal systems and eBilling portals.
• Investigate and resolve discrepancies between internal system data and eBilling portals.
• Review billing narratives for flagged words and scan high-value work-in-progress entries for specified clients.
• Report and communicate eBilling issues clearly to relevant business stakeholders.
• Record notes, conversations, and actions in the system to maintain complete tracking of assigned eBills.
• Protect company and client information in accordance with applicable data protection laws and company policies.

Skills

Fluent English

Education

Bachelor's degree in Business Administration, Finance, Commerce, or related field

Tools

Excel

Word

Outlook

Job description

Power Global eBilling Excellence for a Leading International Legal Services Firm

Global legal operations depend on accurate billing, reliable data, and timely issue resolution. The eBilling Support Assistant strengthens revenue operations by reconciling invoices, resolving discrepancies, and protecting billing accuracy across international teams. Gain meaningful global exposure and build a long-term career with Emapta, where top 1% talent enjoys premium opportunities, balance, and lasting professional growth in a supportive, high-performing environment.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Makati
• Shift: Mid Shift, 4:00 PM - 1:00 AM PH, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Fixed weekends off
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Desired

• Bachelor's degree in Business Administration, Finance, Commerce, or a related field

Required

• 3-5 years of experience in finance activities, preferably eBilling or similar finance operations
• Strong understanding of accounting principles and the end-to-end billing and revenue cycle
• Proficiency in financial systems and Microsoft Office, including Excel, Word, and Outlook
• Proven ability to analyze data, identify root causes, and recommend practical solutions
• Ability to work independently, manage priorities, and meet deadlines accurately
• Confidence in handling escalations and applying sound judgment in complex situations
• Excellent problem-solving, analytical, organizational, and attention-to-detail skills
• Fluency in written and verbal English
• Flexibility to work full-time onsite and accommodate shifting schedules or international time zones
• Strong communication, stakeholder management, and collaboration skills

Strongly Preferred

• Experience in a law firm, professional services partnership, or shared services organization within a complex global environment
• Experience working with international stakeholders, particularly UK-based teams
• Ability to work effectively in a fast-paced, startup-style, and evolving environment
• Experience using Aderant or a similar financial management system

Responsibilities

• Perform eBilling reconciliations to ensure invoices submitted through eBilling platforms match internal records.
• Complete rate, invoice, and client or matter data reconciliations.
• Maintain accurate timekeeper, client, and matter information across internal systems and eBilling portals.
• Investigate and resolve discrepancies between internal system data and eBilling portals.
• Review billing narratives for flagged words and scan high-value work-in-progress entries for specified clients.
• Report and communicate eBilling issues clearly to relevant business stakeholders.
• Record notes, conversations, and actions in the system to maintain complete tracking of assigned eBills.
• Protect company and client information in accordance with applicable data protection laws and company policies.

Key Performance Expectations

• Maintain accurate financial, client, matter, and timekeeper data for eBilling.
• Complete eBilling uploads and reconciliations accurately and on time using multiple submission methods.
• Minimize eBilling discrepancies, invoice rejections, and processing delays.
• Manage eBilling communications, issue resolution, and reporting efficiently.

About the Client

Our client has shaped international financial services for more than six decades, becoming a trusted adviser across six of the world's most influential financial jurisdictions. Its multidisciplinary teams help institutions, investment managers, corporations, and family offices structure transactions, navigate regulation, resolve disputes, and pursue ambitious commercial goals. Celebrated in prominent legal rankings for market-leading offshore expertise, the firm pairs jurisdictional fluency with decisive execution, enabling clients to move confidently through complex, high-value matters and rapidly changing global markets worldwide today.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.