Revenue Senior Manager

Westside Resort; Parañaque; Sur place; PHP 5 000 000 - 8 000 000; Plein temps

Résumé du poste

Westside Resort in the Philippines is seeking a Revenue Senior Manager to provide strategic commercial leadership across all resort revenue streams, including rooms, gaming, F&B, and leisure. The role leads revenue optimization, yield management, distribution, forecasting, and guest loyalty initiatives to maximize profitability.

You will manage the Revenue and Distribution team, oversee inventory controls and channel performance, and partner with executive leadership to deliver service

Qualifications

• Extensive experience in hotel or integrated resort revenue management.
• Advanced proficiency in RMS, PMS, CRS.
• Expertise in Excel for financial modeling and dashboards.
• Strong knowledge of revenue strategy, channels, and loyalty programs.

Responsabilités

• Formulate pricing strategies and inventory controls across segments.
• Monitor demand trends, pricing, market share, and channel performance.
• Oversee distribution across OTAs, GDS, metasearch, and direct bookings.
• Drive direct bookings and maintain rate parity across channels.
• Lead a data-driven loyalty program and digitalization initiatives.
• Prepare forecasts, budgets, and performance analyses for all units.

Connaissances

Revenue management

Forecasting

Excel modeling

Stakeholder management

Leadership

Loyalty programs

Direct bookings

Data analysis

Outils

RMS

PMS

CRS

GDS

Excel

Description du poste

About the role

The Revenue Senior Manager provides strategic commercial leadership across all total resort revenue streams, including luxury guest rooms, gaming and leisure inventory, Food & Beverage, banqueting, retail, and entertainment. This office-based executive role leads revenue optimization, yield management, distribution, direct reservations, forecasting, and guest loyalty initiatives to maximize overall resort profitability. The position manages the Revenue and Distribution team, oversees inventory controls and channel performance, and partners with executive leadership and cross-functional teams to deliver service excellence and sustainable market growth.

Key responsibilities

• Formulate and execute dynamic pricing strategies, yield management rules, and inventory availability controls across transient, corporate, group, wholesale, MICE, banquets, and gaming room segments.
• Monitor demand trends, competitor pricing, booking pace, market share indices, and channel performance to maximize total resort revenue.
• Balance room inventory allocations among commercial guests, corporate and MICE groups, and gaming or loyalty members.
• Oversee distribution across OTAs, GDS platforms, metasearch engines, and the resort's direct booking platform.
• Drive direct booking conversion, reduce third-party acquisition costs, and maintain rate parity across distribution channels.
• Partner with Marketing, IT, and technology vendors to implement and improve RMS, PMS, CRS, and revenue dashboards.
• Lead data-driven loyalty and digitalization initiatives that improve member retention, repeat bookings, lifetime guest value, and personalized upselling.
• Prepare weekly rolling forecasts, monthly revenue projections, annual budgets, and performance analyses for rooms, banquets, and leisure units.
• Lead regular revenue strategy meetings with Sales, Marketing, Front Office, Reservations, Food & Beverage, and Casino Operations.
• Evaluate market segmentation, channel contribution, promotional return on investment, pricing effectiveness, and demand projections.
• Hire, train, mentor, and motivate revenue analysts, yield specialists, e-commerce coordinators, and reservations supervisors.
• Establish departmental KPIs, conduct performance reviews, and build team capability in analytics, Excel modeling, systems management, and revenue reporting.
• Collaborate with commercial and operational departments to develop rate structures, banquet yields, leisure package pricing, room allocations, and upselling strategies.
• Analyze market intelligence, rate shoppers, historical trends, and benchmarking data to identify revenue opportunities.
• Ensure compliance with data security standards, distribution agreements, financial controls, rate integrity requirements, and audit documentation standards.
• Manage direct and indirect reports while fostering employee engagement, accountability, succession readiness, and continuous development.

What we're looking for

• Extensive experience in hotel or integrated resort revenue management, commercial strategy, distribution, or a related senior leadership role.
• Advanced proficiency in Revenue Management Systems, Property Management Systems, and Central Reservation Systems.
• Expertise in Microsoft Excel, including financial modeling, dynamic dashboards, pivot tables, and statistical functions.
• Strong knowledge of hotel and resort revenue strategy, distribution channels, yield management, direct booking, and loyalty programs.
• Advanced analytical and numerical skills, with the ability to translate complex operational data into actionable strategies.
• Demonstrated experience managing forecasts, budgets, pricing strategies, channel profitability, and commercial performance.
• Strong leadership skills and the ability to coach, mentor, and develop revenue, distribution, e-commerce, and reservations teams.
• Exceptional communication, presentation, stakeholder management, and cross-functional collaboration skills.
• A service-focused and commercially minded approach with the ability to align gaming and non-gaming revenue opportunities.
• Ability to work in a fast-paced environment, manage complex datasets and multiple platforms, and adjust working hours during peak demand periods, major events, budget cycles, or system implementations.