Revenue Analytics and Data Science Specialist

DITO Telecommunity Corporation; Taguig; Hybrid; PHP 600,000 - 1,200,000; Full time

Job summary

DITO Telecommunity Corporation is seeking a Revenue Analytics & Data Science Specialist to perform accurate revenue analysis, reporting, and act as a Revenue Assurance SME on projects affecting billing architecture and controls. Responsibilities include analyzing large datasets, auditing revenue-related processes, collaborating with cross-functional teams, and monitoring KPIs to minimize revenue leakage.

Requires 2+ years in revenue assurance, audit, or data analysis, and proficiency in SQL and

Qualifications

• Minimum 2 years in revenue assurance, audit or data analysis.
• Proficiency in data analytics and data science to identify patterns and insights.
• UAT testing experience and ability to validate systems changes.
• Ability to liaise with business units to discuss performance and revenue impacts.
• Analytical, curious mindset, capable of scenario analysis and decision support.
• Experience in revenue assurance and troubleshooting in telecoms context.
• Understanding of telecom infrastructure including billing, mediation, CRM, provisioning.

Responsibilities

• Analyze large datasets to identify discrepancies, anomalies, and revenue leakage in billing systems and accounts.
• Perform key business audits including regulatory compliance related to revenue.
• Develop test plans and ensure new revenue assurance tools meet expectations.
• Collaborate with Sales, Marketing, IT, Operations, Legal, and Finance to align revenue practices.
• Track KPIs and take corrective actions to meet standards.
• Ensure chargeable records are generated and billed correctly.
• Document revenue flows and reconcile revenue streams regularly.
• Manage issues impacting revenues from identification to resolution.
• Understand customer needs and ensure high delivery of customer satisfaction.
• Review and validate products, services, promotions; conduct QA testing.
• Monitor tariff implementations for accuracy.

Skills

Data analytics

Revenue assurance

UAT testing

Stakeholder liaison

Analytical mindset

Leadership

Time management

Reporting

SQL

Excel

Tools

SQL

Microsoft Excel

Job description

Overview

The Revenue Analytics & Data Science Specialist will be responsible for accurate revenue analysis and reporting and will act as a Revenue Assurance Subject Matter Expert on projects / initiatives that could impact the end-to-end billing architecture or existing Revenue Assurance controls.

Functions and Responsibilities

• Analyze large datasets to identify discrepancies, anomalies, and potential revenue leakages in billing systems, contracts, customer accounts, and financial reports.
• Responsible for performing key business audits including compliance with regulations concerning revenue impact to the organization.
• Ensuring that new revenue assurance monitoring tools are in line with expectations. Work closely with the UAT team to help develop test plans.
• Speaking to the business across Sales, Marketing, IT/Technology, Operations, Legal, and Finance teams to ensure revenue assurance best practices are aligned with different stakeholders
• Measuring and tracking KPIs and outcomes against standards, while planning and taking corrective action where required.
• Ensuring that the appropriate chargeable records are generated, metered correctly and appear correctly on end customer billing.
• Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same.
• Managing any issue that potentially impacts revenues, from identification through to quantification through to resolution preventing and minimizing potential revenue leakage
• Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.
• Reviews and validates existing and new products, services and promotions
• Conducts quality assurance testing on key processes and systems changes
• Monitors published tariffs are implemented accurately

Employment Standards

• Minimum 2 years' work experience in either revenue assurance, audit and/or data analysis

Job Skills & Qualifications

• Data Analytics and Data Science skills to identify patterns and draw meaningful conclusions
• Knowledge and experience of all facets of revenue assurance covering key principles related to controls for network components, IT systems, business processes, reconciliations, financial performance, and reporting.
• UAT testing experience
• An ability to liaise with the business on issues of business performance related to revenue assurance.
• An inquisitive and analytical mind, i.e. be someone driven by "what if" scenarios that inform direction and decisions.
• Experience of revenue assurance and troubleshooting.
• A sound understanding of the technical infrastructure within a telecoms company, including network components, billing, mediation, CRM, and provisioning.
• Experience of working under pressures to tight deadlines.
• Good knowledge of tools to process and reconcile data, such as Excel pivot tables
• Excellent Leadership skills
• Possess enthusiasm, initiative & a positive ‘can do’ attitude in exceeding expectations
• Proactive critical thinker with effective planning, scheduling and time management skills
• Highly effective written & verbal reporting (communication) skills
• Proficiency in SQL, Microsoft Excel, and other relevant data analysis tools

We regret to inform that only shortlisted candidates will be notified.