Revenue Analytics & Data Science Specialist

DITO Telecommunity Corporation; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

DITO Telecommunity Corporation is seeking a Revenue Analytics and Data Science Specialist to drive accurate revenue analysis and reporting and act as a Revenue Assurance SME on initiatives affecting billing architecture and controls.

The role requires hands-on data analytics, SQL and Excel proficiency, and collaboration with Sales, IT, Operations, Legal, and Finance to ensure revenue assurance best practices and timely, reliable financial reporting.

Qualifications

• Minimum 2 years' work experience in either revenue assurance, audit and/or data analysis.
• Proficient in SQL, Excel, and data analysis tools.
• UAT testing experience and test plan development.
• Ability to liaise with the business on issues of business performance related to revenue assurance.
• Strong analytical mindset and proactive problem solving.

Responsibilities

• Analyze large datasets to identify discrepancies, anomalies, and potential revenue leakages in billing systems, contracts, customer accounts, and financial reports.
• Responsible for performing key business audits including compliance with regulations concerning revenue impact to the organization.
• Ensuring that new revenue assurance monitoring tools are in line with expectations. Work closely with the UAT team to help develop test plans.
• Speaking to the business across Sales, Marketing, IT/Technology, Operations, Legal, and Finance teams to ensure revenue assurance best practices are aligned with different stakeholders.
• Measuring and tracking KPIs and outcomes against standards, while planning and taking corrective action where required.
• Ensuring that the appropriate chargeable records are generated, metered correctly and appear correctly on end customer billing.
• Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same.
• Managing any issue that potentially impacts revenues, from identification through to quantification through to resolution preventing and minimizing potential revenue leakage.
• Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.
• Reviews and validates existing and new products, services and promotions.
• Conducts quality assurance testing on key processes and systems changes.
• Monitors published tariffs are implemented accurately.

Skills

Data Analytics

Data Science

Revenue Assurance

UAT Testing

SQL

Excel

Leadership

Communication

Problem Solving

Job description

The Revenue Analytics and Data Science Specialist will be responsible for accurate revenue analysis and reporting and will act as a Revenue Assurance Subject Matter Expert on projects / initiatives that could impact the end-to-end billing architecture or existing Revenue Assurance controls.

Responsibilities

• Analyze large datasets to identify discrepancies, anomalies, and potential revenue leakages in billing systems, contracts, customer accounts, and financial reports.
• Responsible for performing key business audits including compliance with regulations concerning revenue impact to the organization.
• Ensuring that new revenue assurance monitoring tools are in line with expectations. Work closely with the UAT team to help develop test plans.
• Speaking to the business across Sales, Marketing, IT/Technology, Operations, Legal, and Finance teams to ensure revenue assurance best practices are aligned with different stakeholders.
• Measuring and tracking KPIs and outcomes against standards, while planning and taking corrective action where required.
• Ensuring that the appropriate chargeable records are generated, metered correctly and appear correctly on end customer billing.
• Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same.
• Managing any issue that potentially impacts revenues, from identification through to quantification through to resolution preventing and minimizing potential revenue leakage.
• Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.
• Reviews and validates existing and new products, services and promotions.
• Conducts quality assurance testing on key processes and systems changes.
• Monitors published tariffs are implemented accurately.

Qualifications

• Minimum 2 years' work experience in either revenue assurance, audit and/or data analysis.

Required Skills

• Data Analytics and Data Science skills to identify patterns and draw meaningful conclusions.
• Knowledge and experience of all facets of revenue assurance covering key principles related to controls for network components, IT systems, business processes, reconciliations, financial performance, and reporting.
• UAT testing experience.
• An ability to liaise with the business on issues of business performance related to revenue assurance.
• An inquisitive and analytical mind, i.e. be someone driven by "what if" scenarios that inform direction and decisions.
• Experience of revenue assurance and troubleshooting.
• A sound understanding of the technical infrastructure within a telecoms company, including network components, billing, mediation, CRM, and provisioning.
• Experience of working under pressures to tight deadlines.
• Good knowledge of tools to process and reconcile data, such as Excel pivot tables.
• Excellent Leadership skills.
• Possess enthusiasm, initiative & a positive ‘can do’ attitude in exceeding expectations.
• Proactive critical thinker with effective planning, scheduling and time management skills.
• Highly effective written & verbal reporting (communication) skills.
• Proficiency in SQL, Microsoft Excel, and other relevant data analysis tools.

We regret to inform that only shortlisted candidates will be notified.