Retail Sales Associate

TKL Steel Corporation; Metro Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A steel product company in Metro Manila is seeking an Associate for sales roles. The position involves achieving sales targets, providing exceptional customer service, and building relationships with both new and existing clients. The ideal candidate will thrive in a dynamic sales environment, focusing on account management and customer engagement.

Responsibilities

• Achieve individual sales targets and monitor key performance metrics.
• Provide exceptional customer service to ensure accurate transactions.
• Engage in field activities to build relationships with customers.

Job description

Job Responsibilities

• To achieve individual target (tonnage performance - individual)
• Monitoring of sales quotation, sales order, tonnage, conversion rate, and top customers performance
• Sell the company’s product and services to customers by assisting their inquiries and orders through phone calls, emails, SMS and Viber
• To achieve individual target buying accounts, maintain consistent ordering of accounts and key drivers to propel business growth
• To achieve individual target newly opened accounts, close transaction with first time buyers and new customers to bring additional volume
• To achieve individual target win-back accounts, revive inactive clients and engage to renew long-term partnership
• Provide exceptional customer service to customers, ensuring all transactions are processed correctly, completely and on time
• To do field and build relationship with accounts. To maximize face-to-face opportunities to win-back and open new accounts
• To perform other tasks that may be assigned from time to time

Seniority Level

Associate

Employment Type

Full-time

Job Function

Sales and General Business

Industries

Retail

Location

Manila, National Capital Region, Philippines