Retail Sales Associate

Nyne Beauty Inc; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Employee discount

Opportunities for promotion

Pay raise

Job summary

A retail beauty company is seeking a Sales Associate in Makati, Philippines. The successful candidate will work closely with customers to understand their needs, provide recommendations, and ensure customer satisfaction while achieving sales goals. Responsibilities include managing POS transactions, building relationships with customers, and collaborating with the sales team to improve store performance. Ideal applicants should have retail sales experience, strong communication skills, and the ability to work flexible shifts.

Qualifications

• Proven experience as a Retail Sales Associate or similar role.
• Basic understanding of sales principles and customer service practices.
• Track record of over-achieving sales quota.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Process POS transactions and handle returns of merchandise.
• Suggest ways to improve sales.

Skills

Retail Sales Experience

Customer Service Skills

Communication Skills

Ability to Perform Under Pressure

Job description

Sales Associate is working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Qualifications

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

Job Type: Full-time

Benefits

• Employee discount
• Opportunities for promotion
• Pay raise

Work Location: In person