Retail Sales Associate

Anthro Group; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Job summary

A retail company in the Philippines is looking for an enthusiastic Sales Associate who will provide excellent customer service and support daily store operations. The Sales Associate will engage with customers by explaining product features and making sales transactions using a POS system. Candidates should possess strong communication skills and be comfortable with social media platforms. Flexibility for weekend and holiday shifts is necessary, and prior experience in online selling is advantageous.

Qualifications

• Clear and confident communication skills when interacting with customers.
• Basic proficiency in Microsoft Word and Excel.
• Experience in online selling or live selling is an advantage.

Responsibilities

• Greet customers and explain product features, pricing, and benefits.
• Process sales transactions accurately using the POS system.
• Support the Store Manager and team in daily store operations.

Skills

Customer service skills

Communication skills

Microsoft Word

Microsoft Excel

Social media proficiency

Interpersonal skills

Sales techniques

Job description

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our retail team. This role focuses on delivering excellent customer service, presenting products effectively, and creating a welcoming shopping environment. The Sales Associate will also assist in daily store operations and contribute to achieving both individual and team sales targets.

Duties and Responsibilities

• Greet customers and assist them by explaining product features, pricing, and benefits.
• Process sales transactions accurately using the POS system and follow company payment procedures.
• Monitor inventory levels, restock merchandise, and ensure product displays, pricing, and promotions are properly maintained.
• Support the Store Manager and team in daily store operations and customer service activities.
• Work toward achieving sales targets through a customer-focused selling approach.
• Recommend complementary or add-on products through effective upselling and cross-selling techniques.
• Maintain cleanliness, organization, and visual appeal of the sales floor at all times.
• Assist with marketing and promotional initiatives, including in-store events, social media content, live selling sessions, and promotional campaigns.
• Inform customers about current promotions, special offers, and new product arrivals.
• Build strong customer relationships by providing personalized service and timely follow-ups.
• Prepare and submit required daily or weekly sales reports.

Qualifications

• Clear and confident communication skills when interacting with customers.
• Basic proficiency in Microsoft Word and Excel.
• Familiarity with social media platforms, particularly Facebook and Instagram.
• Experience in online selling or live selling is an advantage.
• Strong interpersonal and customer service skills.
• Comfortable engaging with customers through social media platforms.
• Ability to demonstrate products or conduct live selling sessions is an advantage.

Other Requirements

• Willing to be assigned to different store or office locations when necessary.
• Flexible to work weekends and holidays.
• Reliable, adaptable, and willing to take on additional responsibilities as needed.