Retail Customer Expert - Global Brand Support & Growth

Teleperformance; Pasig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in the Philippines is seeking a customer support specialist to assist global retail clients with order tracking, product inquiries, returns, billing concerns, and account management. You will use strong communication and problem-solving skills to deliver quick, effective resolutions, ensuring a smooth shopping experience.

The role emphasizes a friendly, inclusive work environment with opportunities for career growth and training in handling diverse customer needs.

Qualifications

• High school diploma or equivalent is required.
• No CCE (contact center agent) certification required.

Responsibilities

• Provide exceptional customer support to global retail clients with order tracking, product inquiries, returns, billing concerns, and account management.
• Utilize strong communication to deliver efficient resolutions and a seamless shopping experience.

Skills

Customer support

Communication

Problem-solving

Education

Highschool or Senior HS Graduate

Job description

Teleperformance in the Philippines is seeking a customer support specialist to assist global retail clients with order tracking, product inquiries, returns, billing concerns, and account management. You will use strong communication and problem-solving skills to deliver quick, effective resolutions, ensuring a smooth shopping experience.

The role emphasizes a friendly, inclusive work environment with opportunities for career growth and training in handling diverse customer needs.